"Great prices and quick delivery"

Really impressed with the service! My delivery came packaged really securely and ahead of when I was expecting it! Great prices too. Would definitely shop here again!

"Shop elsewhere"

Read the latest poor reviews and you will notice the common thread - 0 response from the company - no sign of any delivery, nor when the order may be shipped or anything else that constitutes normal customer service.
Do yourself a favour - shop elsewhere.....or not

"Order not arrived"

Placed a £145 order on 17th August. Paid for express delivery, here we are 31st August and my order has not even been dispatched. I've sent two emails and not had a reply to either. If the company is struggling with short staff they should stop taking orders. Will not use again.

Edit- order shipped day after posting this review. Bit of a coincidence! Had already ordered products from another store but glad to have not lost money.

"Perfect Service"

The goods were delivered on time by Royal.Mail. i recommend the company and will use them again, perfect service

"Received just what I ordered"

Received just what I ordered, but delivery was some 2 weeks

"Utterly shambolic"

Utterly shambolic. I ordered a gift on the 25th August with Express Delivery. No gift and when I try to track the order via the 'Shop' app, there is no tracking info.

I've emailed and phoned the company with no response. Do not go near this company.

"I emailed twice immediately upon…"

I emailed twice immediately upon Purchase and still 1 week on I haven’t had a response and I needed a response before the item was shipped. Incredibly poor service, do not use!

"Absolute shambles"

Absolute shambles. Ordered 2weeks and nothing, no info and no product.
The worst company I've ever had the utter misfortune of using

"Can't even get the basics right!"

Basic fundamentals of customer experience - keep your promises and aim to exceed customer expectations at every step. And yet, even the basics - deliver my order - don't seem to exist. After 2 weeks I'm still waiting. It seems impossible to contact anyone by phone or email - its like everyone at Ultimate has gone into hiding. My recommendation to others ... stick with who and what you know - even if there is a price differential!

"DO NOT ORDER!!"

DO NOT ORDER!!! I wish I’d read the reviews on here first! As with others I am waiting for an order I paid extra for ‘express’ delivery- what a joke!!! No reply from my email, when you call the answer machine says it’s full!!! Probably with people complaining! AVOID, AVOID, AVOID!
Update, still waiting for my order and still no communication with from this company. My order was on August 17th!