"Cards arrived on time for Christmas "

Thank you David for helping with ordering my cards on time for Christmas!! Definitely recommend.

"EML DAC - Perx gifting made easy"

A very friendly, helpful and efficient service by the EML DAC team. The simple process took away the hassle of admin and logistics. Everyone appreciates the flexibility of the Perx card where they spend where they choose!

" Extremely Poor Service and Unusable Card"

I am extremely disappointed with the service provided by Perx. I recently received a card from my employer, and the activation process has been nothing short of a nightmare.

The online activation system does not work, and when I try to input my surname, it keeps telling me it’s invalid. I’ve tried multiple variations, but none of them work. This is not the first time I’ve faced this issue—last year, I had the same problem.

To make matters worse, their customer service is abysmal. I’ve tried calling multiple times, and the waiting time is always over 60–70 minutes. When I finally got through, the call disconnected while confirming my details, forcing me to start all over again. Emails go completely unanswered, adding to the frustration.

I strongly advise others to be cautious if considering using Perx. The inconvenience and lack of customer support are simply unacceptable.

"Nightmare"

Well... I guess 1,6 score on reviews says it all. I have received a card from work as Christmas gift, as last year.
I went to add the card to my account, and activated, until there everything it seems ok, however when I have tried the 3D enrollment there is when all the nightmare begins, it always failed, it never showed me any step to setup the secure login pin, so how comes it asks me the pin ? and after trying, now when I click on "View" to view my card it doesnt show me any other screen or page. I have sent email, and didnt get any reply.

"Absolutely shocking customer service"

Absolutely shocking customer service. Emailed last week, was on the phone for over an hour today, still no response. Can't get 3d secure to activate. Also requested a call back and nothing. Work has bought over a 1000 of these cards hope they change next year!

"Awful customer experience"

Awful experience. I rang them and was told to email support. This was 11 days ago and I have no response. I have sent numerous emails since and when I try ring, I am told the wait is over one hour. Yes, it is a bust time for them but should they not expect that if the set up of the cards is not straight forward??Very annoyed.

"Been on the phone for an hour and 10…"

Been on the phone for an hour and 10 mins cannot remember my password and tried to ring them to sort it out and activate my card and call hangs up and need this card to be activated for Christmas

"Rang the costumer help line and they…"

Rang the costumer help line and they hung up on me rang them back and the voice call said not taking any more calls or taking any more emails.
Tried to log in and forgot my password they send a email to change password but says I have to log in 1st so makes no sense.
Reading reviews here and they company able to reply to them no problem but when we try contact yous different story.

"Can't login using old password"

Can't login using old password. New link doesn't work. Hope someone might dm me here instead of waiting 1hr on hold just to be cut off

"I WANT MY MONEY BACK ASAP"

I WANT MY MONEY BACK ASAP, WORST COMPANY EVER. THETY STOLE €1000.00 OF ME. CANT GET TRU TO THEM, NOONE EMAILS ME BACK, CANT GET TRU, THIS WAS AN EMERGANCY. NOW THEY STILL HAVE MY €1000.00 FOR CHRISTMAS. ABSOLUTE JOKE, I WILL BE MAKING ONE REVIEW EVERY SINGLE DAY UNTIL I GET SOMEONE TO ATVATE MY CARD. THIS IS DAY ONE. THEN IM SENDING TO THE LCMS