"Great customer service experience..."

One of the best customer service experiences. Alo of our questions were answered, no sales pressure. RJ did a great job and was a God send. Thank you so much. We made a $6,000 purchase and I am looking forward to keeping better.

"There was a discrepancy between what we…..."

There was a discrepancy between what we were told by the sales staff and what was shipped but after having to threaten shipping it all back, the company made it right. It is the only reason I give them a four star review.

"The terrible, ripoff app doesnt work..."

The app doesnt work - fukn aholes. I had to pay extra for your 15 cent remote after alreadt spending 3k on your air mattress. $50..... Will never touch another Personal Comfort product and will only ever talk bad of your brand and name.

I hope Personal Comfort only ever deals with people as terrible as your scamming selves.

"5th purchase through Personal comfort..."

5th purchase through Personal comfort. Love these beds. Comfortable and perfectly adjustable to the way you want it! Sales great to deal with.

"I think you have some quality issues...."

This is the second mattress we had to replace in less than two years at a cost of $150+ per mattress. There seems to be an issue with leaking air. I am kind of disappointed about that. The bed is only a few years old. Did not expect that this would be an issue when we purchased our twin bed.

Also, I had to replace a controller on my wife’s side of the bed which went bad. I believe that was around $100. Plus, the controller on my side of the bed is peeling. I don’t want to pay another hundred dollars just to replace that for a cosmetic issue, but it looks crappy.

"Lonnie was a great help..."

Lonnie was a great help, but someone in the shipping department did not follow through until Lonnie checked out as to why the shipment was not sent. If the order had been shipped sooner, this would have been a five star.

"we were very disappointed with your…..."

we were very disappointed with your company
first you said we had to replace a motor costing over $700
then when things were still bad me had to replace a bed for over $300

do you even k now what you doing

we are disgusted beyond belief

"Your customer service is above most..."

Your customer service is above most . Lonnie was courteous.and knowledgeable . Helped me with my problem and got my part to me in remarkably time .

"This is the second bed I’ve bought from…..."

This is the second bed I’ve bought from them. This is the best bed esp if you have back issues.They always answer the phone and ALWAYS speak English. No long holds and extremely friendly and helpful.

"Customer Service was great..."

Customer Service was great! Took longer to arrive than expected but it's here and working good.