"I was kept upto date with all…pleased with the purchase."

I was kept upto date with all information and delivery date.

"Astini Torlan chrome 3 way kitchen tap"

Hi I didn't know Google had been paid for the Astini Torlan chrome 3way Kitchen tap on 17th. The next day received an email asking me to complete the transaction; your Company should have been checked it over before sending that email,
believing that might not have been done so. And upon request to pay again by key in card details. Resulting to having two Taps sent out to me. I have tried to bring up with your customer service, for it isn't fair for me to pay to send one back by requesting to be paid postage costs but rejected..I had no choice but now have had it sent back by Royal mail, Hope your company will let me have the full refund together with the postage costs paid back to me please

"Good value for money and really prompt…"

Good value for money and really prompt delivery

"Excellent service."

Taps UK provided an excellent service when an item needed replacing because it was faulty. I was kept up to date with when a replacement would be available and would be delivered.

"I ordered an item that arrived damaged"

I ordered an item that arrived damaged, a replacement item was then sent out, it didn't even make it to me before it was reported as damaged, refund then requested & granted. A total waste of 2 weeks and held my project up but I will say that the customer service team were fantastic.

"Fast delivery and product worked great"

Fast delivery and product worked great

"Even though my item was out of stock…"

Even though my item was out of stock they kept me updated until it was dispatched.1st.class service.

"Great price"

Great price, lots to choose from… very helpful customer service, instant reply and updates on delivery, had a small problem with a part, it was replaced no problem would recommend

"A good choice"

The tap we chose is exactly as described. It arrived very quickly following the order. Very pleased with the quality.

"Excellent Service"

The taps did not work correctly when the plumber first fitted them. However the test of any business is how well it deals with things when they go wrong. It was not TapsUK's fault that the taps were wrong but they dispatched a new pair and I returned the first pair. The new taps were fitted by our plumber and they work perfectly. Well done TapsUK.