"Converting my wrap to a drawdown…"

Converting my wrap to a drawdown monthly income was all sorted in a very easy and professional manner, and all arranged by telephone and emails. Excellent service.

"Brilliant very detailed on email and…"

Brilliant very detailed on email and phone 📞

"Easy to deal with over all situations"

Easy to deal with over all situations, questions or situations.

"Good company normally"

Good company normally, but on this occasion was not up to standard due to issues

"Staff should have appropriate training so they are equipped to deal with queries"

Far too long spent on the phone trying to get the answer to a simple query. Very awkward internal processes.

"Quick and trouble free"

Quick and trouble free

"Great customer support throughout"

Great customer support throughout

"They dealt with my clients death claim very efficiently"

They dealt with my clients deatj c

"Prompt and helpful"

Representative responded promptly and helpfully.

"My query was answered promptly by email."

My query was answered promptly by email.