"Another fab purchase"

Great Customer service just purchased my 2nd wave hot tub
Lovely quality 5 of my friends bought one after seeing my 1st one 3 years ago. Spoke to patrick today thank you for your help

"I have had hot tubs all my life"

I have had hot tubs all my life, so when I moved into a second floor condo New Wave was an excellent solution. Paddy is the best when there have been any operating issues. I would highly recommend him and a new wave to anyone.

"Great company to deal with,used them…"

Great company to deal with,used them for years,5 stars

"do not recomend"

Ive ordered two spas, paid money and received (!) confirmation on email. After few days of lack on status update I decided to check status on website and it was 'canceled' - just like that. It turn out that my order was canceled due to wrong item price.Didnt receive any email, no one bother to contact somehow.

But in meantime different orders made even later than mine,with same price(or even slightly lower!!) were completed. Dont understadn this- my price was wrong, but someones else price was ok... doesnt mater it was exactly this same.

"Fake promo and cancel"

They set up a FAKE promotion, and then cancel all orders after people make payment.
I ordered a jaccuzzi on promo and got it cancelled one day after making payment.
DON'T RECCOMEND
eu wavespas

"Buyer beware"

Buyer beware. Purchased one of the foam spas and the liner had a hole. Was told on Feb 3rd a new liner will arrive in 2 weeks. 5 weeks later no liner and I keep getting the run around from Wave. 1 star is for the customer experience and not the spa as I haven’t been able to use it yet

"Great quality item and very good…"

Great quality item and very good customer service also great price

"Just brought our 2nd tub from Wave…"

Just brought our 2nd tub from Wave (last one damaged by storm) and I must add we use it daily, every day throughout the year absolutely brilliant

"Wave spa are such a good company but…"

Wave spa are such a good company but complaints from me 👍

"I love my Wave Spa"

I love my Wave Spa! It’s been everything as advertised; more importantly- I’ve needed to call on customer support and I couldn’t be more impressed with their service. Paddy has been very responsive and results oriented - they offer a great product and people who care about what they do and how well they do it!