"Unbelievably poor experience until I…"

Unbelievably poor experience until I realised this was another Nigerian Prince scam. Makes a lot more sense now.

We've gladly moved to Payfast - run by people with integrity.

"Easy to integrate APIs and navigation"

Easy to integrate APIs and simple to navigate, good documentation available online for free. Business reviews are thorough to ensure no fraud or illegal activities are fronted. Good job Paystack!

"Payments infrastructure that works "

Reliable payments infrastructure that just works. I see a number of negative reviews here from people who don’t really understand financial services. Take with a pinch of salt.

"LOOK AT THE NONESENSE REPLY FROM THE THIEVES"

Below was the reply from Paystack for my review of them on this platform.

"Hi there, thanks for sharing this feedback with us. After reviewing your business, we turned it off because your business model falls outside our acceptable use policy. Due to strict compliance rules, we must adhere to our acceptable use policy, which sometimes means we cannot continue business with certain types of businesses. We regret that your business falls under this category. We hope to serve you in the future should your activities align with our policies or should have a business which complies with our policies."

I am calling this nonsense because why did you approve my account if my business fell out of your acceptable use policy? Why did you allow my clients to pay money through your platform if that was the case? And why didn't you refund the money to my clients?

Your response is automatically generated to cover the fact that you are scammers! I strongly urge everyone to AVOID Paystack.

"AVOID PAYSTACK It's a Scam"

Paystack is a big worthless scammer. This Paystack whatever should look for a work to do than scamming innocent people with dead support team...I wish I knew it's a scam before. AVOID PAYSTACK AT ALL COSTS, ITS a stupid scam. THEY WON'T PAY YOUR MONEY. AVOID PAYSTACK! AVOID AVOID PAYSTACK! Reject

"Please pay me my payout money"

Please pay me my payout money. It has been days now since I submitted the bank account number, which you claim must match my business name. After submitting, I have received no further reply from support via live chat, email, or even here on Facebook.

"Paystack Is a Joke Avoid Them at All Costs!"

If you’re considering using Paystack for your business, BEWARE! They have withheld my business payouts for over a month without any legitimate justification. Their excuse? They need to “verify my business documents” and “conduct a business review” yet they’ve made no effort to actually complete this process or even communicate properly.

Customer support is non-existent. They don’t respond to emails, and there’s no clear way to reach a representative. Instead, you’ll receive copied and pasted responses that resolve absolutely nothing. You’ll be left in limbo with no access to your own money.

If you think this can’t happen to you, think again. One day, your payments will suddenly be blocked, and you’ll have no way to get answers. This company is a joke and has no business operating as a payment processor.

I will be continuing with legal action against them, and I strongly urge anyone thinking of using Paystack to look elsewhere. They should not be trusted with handling any business’s money.

"I wish i read these reviews before…"

I wish i read these reviews before moving forward with paystack. now all i'm getting is this copy and pasted responses

" sincerely apologize for the delay in processing your payouts. I understand how critical timely settlements are for your business operations, and I deeply regret any inconvenience this has caused.

Please be assured that our team is actively working to resolve this issue as a top priority. We are committed to ensuring that your payouts are settled promptly and accurately.

I appreciate your patience and understanding during this time."

The first time it took weeks to resolve, less than 2 months another delay.

No date in sight. all i get is a sense of false hope tinted in pessimism.

Paystack, you can do better.

"Paystack where is my fund?"

This is the third time in a roll that paystack has held on to my payouts and at every time I have to send several mails upon mails before my payout is released to me.

On the 21st of January my customer made a payment of 316 usd which paystack claimed they settled into my account on the 23rd of January when it wasn’t settled and my paystack account showed paid.

I thought it was the usual delay from there end which didn’t make me check until the 31st of January and I saw they marked the payment as paid. I sent a mail to that effect and I was asked to submit my statement of account which I did showing no inflow into the account. Since then my mail on bimbolaolateju@gmail has gone unresponded to.

This is becoming way too often. Paystack where is my money?

"Seized my payouts and unable to conduct a business review after asking for one "

I was contacted to make a business review via email
I replied to the email with the requested documentations and everything and I’m yet to receive any acknowledgment and my payouts are on hold for the past hours at least they could have given an acknowledgment of receiving my email. This is very bad and it’s affecting my business adversely as the payouts are needed to fund the website API to be able to perform its functions.

Now my customers are complaining as they cannot access the services they are paying for 

They should release my payouts in the next 24 hours 

This is a new business and this whole situation is killing the business 

Paystack can’t just do as they wish with people toil 

I really wished I read this reviews before using them on my website 

My developer convinced me even after ppl told me otherwise 

This is bad for business and I advice again using them if you’re just a startup 

Please release my payouts while conducting your review