"It's been a month no response my funds…"

It's been a month no response my funds are still pending what kind of service are you guys providing!!!!

Now after looking for help here at trustpilot,Paystack decided to close down my account without a reason and refund the money to the client who left 1 month ago,where do I get my money for services offered and the client already left? Returning the funds with no charge back is wrong!
Thats so unprofessional,I had done others transactions before and you processed them,what made this 1 different to unextend of refunding my money that has no charge back? Next time review people's businesses first before opening a paystack account for them then end up frustrating them.

"SCAM & Money Laundering Scheme"

This is a scam, a total scam. We are actually contacting the Nigerian Authorities over a case we will be filing in High Court Kenya Tomorrow.

Once they receive the amounts, they never payout or refund. It's a fraud entity and we have also written to Stripe.com through our lawyers to have their partnership terminated instantly.

There are claims that this is a money-laundering scheme and investigations by our local authorities have enough leads pointing to this.

Thank you

"Kindly it's been more than a week"

Kindly it's been more than a week, I haven't received feedback nor my payout clients already checked out kindly let me know I have business to run also it's not fair I understand you guys have a job as well to do but as a customer I'm just confused why do that .... Just tell me a specific date your releasing funds


Update
Instead of releasing funds they refunded to the customer at least never again I just want to point out this emotional assuming intelligence from double dealer ( Tosi very uneducated scum of the earth that gets paid Penny's to ruine ppls businesses since his life is horrible ( I see why Nigerians are labeled because of such actors

Update: no you returned payments for servicing a client ( who does that ?????!!!!!!!!most merchants have issues due to charge back ) why wait until someone process payments for Airbnb/ hotel nothing high risk about that business quite the excuses you guys are to be questioned by fcc/ stripe which I emailed them .

"I am almost concluding that paystack is…"

I am almost concluding that paystack is a scam not a genuine payment get way, I received payments but now refusing to release my cash, citing that the money was paid during the weekend and i have to wait for two working days, this is so inconveniencing when it comes to business, please avoid this channel, and avoid remitting huge payments through them ,

"Worst experience"

They reviewed our business and they deemed us risky after processing over 900 transactions and only 2 chargebacks and 5 refunds. The problem is that they asked for proof of delivery of service which we provided but they are claiming they will refund all payouts on hold. You first ask for delivery then you confirm it is delivered and still end up refunding all processed orders.

They are now not answering any email. Avoid them at any cost. They might start out good but destroy your business when it is stable

"Reply to Paystack"

Why are you still holding on to my N1,085,282.9
If you no longer want to do business with me? Send me my money or I take legal actions against you

"Just Thieves in Disguise"

Just Thieves. Dont waste your time using them. Soon they will regret.. tic toc...

"Paystack isn't trustworthy, "

For anyone just starting up. Please find an alternative payment gateway.

I am saying this for two reasons; Payout issues and useless customer support.

I experienced a payout issue late last month, when I was double paid, an amount was sent to me twice i.e two days in a row, I later received an email that paystack noticed the issue and that they would deduct the amount on the next transaction, I emailed back and said that the action was acknowledged. Now here is the issue. On my next payout, I was offering a service to a client who ordered it online on our website and since the payout takes a few days (which I fail to understand why it does), I had to go back into my pocket and pay for the services using cash I got from somewhere else, long story short, Two weeks, they are sending me my payout after deducting almost 70% of the received amount paid to me .
The problem does not end there, their communication is poor, when you send an email to them, they have automated a reply: usually after a minute or so, to guarantee you they are working on you, only for you to find yourself waiting in vain.

What am saying is, We trust you with our payments, Why are you taking it for granted?

"Pathetic service"

Pathetic service. They make you go through a whole process to sign up then they ask you for more proof after you make a sale. They want proof that you delivered an item. Absolutely ridiculous waste of time. Especially not for drop shippers or those that order stock after an order is placed even though you mention it on your website. They withhold funds and do t pay them back fast or at all.

"Ignore their recommendation on Shopify. Shopify doesn't realise that these guys are subject to only some businesses!!!!"

I really should have checked these reviews before wasting my time!!! I am appalled by this call centre employees who don't do their job and the amount of solid reviews this company has on Shopify, I intend on contacting Shopify about this as well to rectify the recommendation because I'm sure that's also the only reason the majority of us would have even considered this company in the first place.

I wish I could leave a star less than zero. I wasted this while month trying to get all the documents ready for this paystack company who is somehow recommended by other drop shipping stores and Shopify, who even give you the option the select drop shipping on their application only to send you an email telling you they don't work with drop shipping companies. I intend on using another more user friendly company and telling all my business associates to do the same however I am extremely dissatisfied by the unprofessional service I received from this company especially after accepting my application and documents as part of the application only to change completely afterward.