"Avoid this place"

Avoid this place. This company hold limited stock and can't guarantee delivery, but take money up front. Time will pass, they will admit delivery cannot be guaranteed, then invite you to buy what limited stock they have. An awful business practice.

"Avoid this company at all costs"

Why is this company allowed to take large sums of money online for goods they don't have in stock? This is tantamount to theft especially as it's 14days since & we still haven't received refund !! They took my order without even having the item & when asking when my product would arrive they said they were expecting a delivery soon . Then heard another time they'd received an order from the company but unfortunately my item wasn't in it ?!
I had already told them this was wanted as a gift & they were not able to say when they would be able to supply my order & continue to sit on my money !
The same item I was able to buy from the company direct & received it next day so why can't CW Sellors get the stock? & have no right to advertise & take money for goods they don't have & can't supply & then not refund the money immediately
Seems illegal ,taking money under false pretenses!!

"Watch Purchase"

Had been looking for a couple of watches and noted CW Sellors online... initially I was a little cautious to make this an online purchase, but received some really good advice and options from them. Importantly, there were no "pushy" sales tactics. I needed the watches the same day as purchase, and both stores (Ashbourne and Shrewsbury) went all out to support the request. Great support and sevice from Harriet (Sales), Aaron (Ops) and staff at both stores. Great first time experience with this company, would definitely recommend giving them a look/chat if you are looking for a watch at a good price/quality.

"New watch"

I bought a watch but the dial was to small, changed the watch for a watch with a larger dial. I found CE Sellors very easy to deal with. Communication was excellent. Will definitely use again

"Absolutely brilliant"

Absolutely brilliant. So very helpful, with clear advice and help.

"Not Trustworthy"

I ordered a watch with Sellors/Jura Watches which was ‘in stock’ and due for delivery in one to two days.

After a couple of days I received an email saying it was ‘not in stock’ and they were going to have to order it direct from the supplier.

I was slightly suspicious, but I waited a week and also checked their reviews on Trust Pilot, and really didn't like what I read. Other reviewers had received similar emails and not received their watches for significant amounts of time, or struggled to get refunds. 

After reading this, decided to cancelled my order, and was told I would have to wait 14 working days (that’s nearly three weeks), for a refund. This seemed particularly unfair, as they were at fault for not having the watch in stock. I asked for it to be expedited but this was ignored. Then another phone call, no refund given. In my final phone call I said if I don’t get the refund within the next day, I’ll go to Trading Standards, and amazingly I was told I was due for a refund on that day.

They basically sold me an £800 watch which they said was ‘in stock’ (but wasn’t) and then kept my money for over three weeks from the initial order date, before finally refunding me.

This is not a fair way to do business, and my experience is clearly not isolated. Just read through the one star reviews.

"Bad Bad"

Bad, terrible wrapping. Bought a G-Shock and got sent in a random box with terrible wrapping. It was probably their cheapest order of the day and they wanted me to know.

"I purchased a pair of lovely ear rings…"

I purchased a pair of lovely ear rings for my good lady, whilst visiting Whitby a couple of years ago. Unfortunately one of them got lost, so I was on a mission to get another set. What luck I found the store again on the internet, and after a phone call to Emma who was excellent, I eventually received a replacement set ready for Christmas. Really happy thank you. Great customer service and lovely jewellery. A joy to shop with.

"Lovely present"

Lovely present, fantastic giftwrapping

"Did not have a problem they told me…"

Did not have a problem they told me when it would arrive even though it was out of stock brilliant.