C W Sellors Jewellers

Shopping & Fashion
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897 reviews
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Customer Reviews about

C W Sellors Jewellers

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Sean Nevin

5.00/5.00

"Good quality"

Good quality, fine jewellery at an excellent price. Prompt communication and delivery.

18/11/2024

Rachel

2.00/5.00

"Watch not arrived, 3 months after ordering."

I ordered a watch online from them as a 60th birthday present three months ago for next day delivery and it has still not arrived. Best of all, they do not even have the courtesy to contact with updates. I've called them on multiple occasions to try and get some information and they have nothing to provide me, but they say they will email with an update - an email that never comes. They are very polite on the phone and I believe the individual members of the team are sorry for the long wait, but it is quite frankly unacceptable service.
They offered a refund, but as I bought this watch during a promotion, I now wouldn't be able to buy the same watch with the refund. They also still advertise the watch, so they are not even willing to address the supply issue, so I imagine I am not the only one in this limbo. Would avoid ordering from this company in the future.

18/11/2024

Keith Smith

5.00/5.00

"I have say I just love the item we…"

I have say I just love the item we bought but the service we received was rubbish we had to ring 3 times enquiring when we would receive are order it came with the post man and should have been delivered by DPD maybe if we had spent more money we might have had a better service

15/11/2024

richard lewis

1.00/5.00

"A Zero would be more appropriate"

A Zero would be more appropriate - Items advertised on their website are not in stock, they take full payment, then email back saying item will be available (in my case, in 3 months) - I have now been told they will refund me in 14 days, disgusting, the order was cancelled the next day when told they had no stock, complete joke of a company, avoid at all costs, my bank has raised a dispute regarding the transaction

15/11/2024

James Maher

1.00/5.00

"Watch broke"

Watch broke. Had to return watch under warranty

15/11/2024

Sj

1.00/5.00

"I wish there was an option to give 0…"

I wish there was an option to give 0 stars as that what this company deserves. Made an order over 7 weeks ago and still not received it. Been told today that it will be another 2-3 weeks. When I made this order I told them that it was a sentimental gift for a family member as we have recently lost both our parents. Being told excuse after excuse. If you ever want to make an order with this company I would recommend you don't unless you want it a year later.

15/11/2024

Roger Tulloch

5.00/5.00

"Seamless Quick"

Quick, seamless experience. Great value of money.

15/11/2024

Mrs Le Cai

5.00/5.00

"Exceptional Service and Beautifully Packaged Jewelry – Highly Recommend!"

I don’t usually write reviews, but I felt compelled to share my experience with C W Sellors due to their exceptional service, especially from Harriet. I placed my order over the weekend, and Harriet arranged for it to be dispatched on Monday, arriving promptly on Tuesday. The jewelry was beautifully packaged and came with a certificate, adding a lovely touch of quality and care. I had also requested a ring sizer, which arrived on Tuesday as well, neatly packaged just like the main order. This was my first purchase with C W Sellors, but it certainly won’t be my last—I’m already in discussion for my next order!

14/11/2024

Margaret Hall

5.00/5.00

"There was a good selection of earrings…"

There was a good selection of earrings and easy to view.
Once decided the order process was simple and the earrings arrived the next day.
They were beautiful and as described.

14/11/2024

Carly Bowen

5.00/5.00

"Great Company "

Couldn't recommend CW Sellors more. I have ordered jewellery from them twice and both times the delivery on the items has been super quick and the jewellery is high quality. With my first order I received a £250 gift card to use towards another order plus a 20% discount for the item I was purchasing at the time which took around £400 off the final price, brilliant service!

13/11/2024
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