"Had to change some tickets"

Had to change some tickets, that weren’t usually changeable. Eventim were very quick to respond and offer a good solution without any hassle :)

"Trying to resell tickets but end date…"

Trying to resell tickets but end date of sale is a few years past and won’t accept anything else so can’t progress with the sale.

"Excellent service and flexibility!..I…"

Excellent service and flexibility!..I had to cancel à ticket for personnal reasons, and Eventim quickly accepted!
Something very human in the "ether"...
Thanks Eventim!
Jean-Louis Tison

"For a £14.50 face value ticket"

For a £14.50 face value ticket, they charged an extra £1.81 booking fee, an extra £1.50 processing fee and then if that wasn't enough, a delivery charge of £1.50 on an E-ticket!!?! Nearly a fiver extra on top for no real reason. No excuse for that. E tickets should be free. End of. Just a booking fee is suffice at a push. No need for a processing fee. If you can avoid using this ticketing company then do so.

"Able to get decent tickets at cost price"

Able to get decent tickets at cost price

"Thank You"

I bought tickets to see James in Darlington. Unfortunately due to ill health complications I asked if I could cancel my tickets. Customer Service were absolutely amazing in dealing with my issue. A huge thank you to each and everyone of you.
🤜🤛

"Super Quick"

Quick and easy to purchase tickets without any difficulties.

"I'm paying £15 to not go to a gig…"

I'm paying £15 to not go to a gig that's cancelled because of surcharges and fees

"E-tickets no longer be valid"

I received the e-tickets at the time of purchase. Two weeks before the concert, I was first informed that I would receive the tickets in pdf format and the e-tickets would no longer be valid. Then they changed their mind again and told me that I could only collect the tickets at the box office one hour before the concert. Ridiculous organization for a concert.

"Poor IT"

I selected two tickets row A, ended up with row T. There is no way of backing out of a purchase and the support is only be e-mail; by which point the event would be sold out. Really not happy.