"I can’t even able to give a single star…"

I can’t even able to give a single star to this company. I had very bad experience with my booking and I submit my review on TrustPilot. In reply of that they said that they contact me after a 1st minute of booking. Such a liar people’s???? I didn’t received my e-ticket and I called them after 2 hours and they were not able to find my booking and I need to give them the amount of booking and then they able to find. They send me an email after 5 hours of my booking that call us urgently and they confirm that they can not make that booking and I was.
Worst service ever and worst communication as well. Beware all….

"The worst company"

The worst company, booked a ticket and did not get conformation called on the helpline, I was told don't worry with in few hours you will get your booking confirmation, called again after few hours and I was told, you don't have booking with us and we will pay your money back with in 72 hours, as I had to travel on urgent and bought expensive ticket and still I have not received my money back.

"Will use again."

Not sure why this company gets bad reviews. My dealings with them were very pleasant and smooth. Booking was easy and price was good. Ultimately I had to cancel my trip their customer service was very sympathetic to my circumstances and processed my refund quickly. I got my refund within stipulated time. In all the stress I've been under this past month at least this was one thing I didn't have to worry about. This is why I thought I must leave this company a good review. I will definitely be using them again.

"Flysharp are Fly Not at All"

Flysharp charged our credit card but failed to issue the tickets when queried they said they cannot as the price has increased by £100 -- highway robbery without the gun -- I have asked for a full refund of our tickets and so far they have refused our request. I would not recommend

"Scam Scam Scam Scam"

Straight up stole money, lied, cheated, delayed, mocked my situation and intelligence.

They admitted on the phone that they owed over £300, then changed the story and in writing withheld almost all of it. Research on the issue with BA proved that they stole, lied and cheated.

It's not even that just the owner is a bad actor, all staff proved to be as culpable in this lowbrow scam of a company. How they're still in business is beyond me.

Scum. Absolute scum.

"Had a return flight back from Manila…"

Had a return flight back from Manila that I couldn’t use, approached Flysharp came back to me quickly enough but appeared to lose interest very quickly as well saying nothing they could do with the type of ticket they sold me, approached Gulf Air who advised I could change the date but only through agent, never heard from Flysharp again!
Flysharp just sell tickets end of story, if you need aftersales forget it! Cheap tickets from this type of sales agent are a little cheaper and if you do not require any after sales service do save you some money, any problems you are on your own!

"LEFT STRANDED AND NO CANCELLED FLIGHT REFUND"

LEFT STRANDED AND NO CANCELLED FLIGHT REFUND

Itinerary No PWXQ12 / Invoice No 4483923

UPDATE: 10/10/2022

MANY THANKS FOR THE REPLY, FINALLY, NOW THAT YOU HAVE BEEN PUBLICLY NAMED AND SHAMED.

I AM HAPPY TO RESEND YOU THE EMAIL SENT TO YOUR COMPANY 04/08/2020 REQUESTING DETAILS FOR A REFUND OR CHANGE OF RETURN FLIGHT, WHICH WAS RECEIVED BY 43 OF YOUR EMAIL ADDRESSES, READ BY 18 AND NOT READ/IGNORED BY 28. I STILL HAVE THE EMAILS AND ALL DELIVERY AND READ RECEIPTS DATED FROM 04/08/2020 TO 04/02/2021.

AS MY POSTS SAYS, I HAVE CONTACTED THE AIRLINE AND THEY HAVE ASSURED ME AS A VALUED LONG-TERM FLYER OF THEIRS AND ALSO AS A LONG-TERM MEMBER OF THEIR FREQUENT FLYER PROGRAMME, THAT THE REFUND FOR MY FLIGHT WAS MADE TO YOUR COMPANY!!!

I WILL SEE YOU IN COURT......


ORIGINAL POST: 06/10/2022

Itinerary No PWXQ12 / Invoice No 4483923

The return leg of my flight from Bangkok, Thailand to London Heathrow with Gulf Air booked through FLY SHARP was cancelled due to Covid-19.

I WAS NOT ADVISED BY FLY SHARP OF THE CANCELLATION, I found out by checking the flight status online, which was just two days prior to departure, and never received notification of the cancellation from FLY SHARP.

Despite sending dozens of emails to several FLY SHARP email addresses enquiring about a replacement flight I never received a reply.

I was left stranded and stuck in Thailand for considerable time, which cost me a lot of money and time and problems with Thai immigration.

I have also called FLY SHARP several times and each time I am either promised a call back, which never happens, or told that I can have a refund but have to pay a £75 fee to get the refund, which I would not agree to.

I have checked with Gulf Air and have been assured that they themselves have issued all refunds back to the relevant agents.

The flight was booked on 07/03/20.

Flight dates were: OUTBOUND: 12/03/20, INBOUND: 11/07/20.

I paid £426.87 and have yet to receive a refund.

I am now pursuing legal recourse through a solicitor and I am looking for a full refund of the flight price paid and compensation for the additional costs incurred and time lost whilst left stranded in Thailand.

"AVOID - THEY ARE SCAMMERS"

Would give it zero stars if I could. DO NOT BOOK WITH THEM - THEY ARE A SCAM. Here's a brief synopsis of my experience with Flysharp:
I booked 2 return tickets through Skyscanner, NCL-JFK. At the point of purchase I paid £982.46 and received a confirmation of the booking. This morning, I received an email from Flysharp stating the booking was not confirmed with the airlines. Upon calling Flysharp I was told the tickets were not booked, that they are booked on a first come first basis and that the ones I had selected were not available. I was then told I needed to pay £200 per ticket, £400 total, to 'confirm' my flight i.e. book the same flight again. This gave the total cost £1382.46.

When I enquired about cancelling my booking I was informed it would cost £210 per ticket, as a cancellation charge. The £400 has been paid and it's now too late to make alternative travel arrangements. Putting me out of pocket by over £400 for the same flight I was scheduled to be on.

AVOID

"Terrible customer service.Never booking…"

Terrible customer service.Never booking with them ever again.
I will also be reporting them to a legal body, they should not have a licence to operate a business\

STOP TRYING TO REMOVE MY REVIEW YOURE SERVICE IS FRAUDULENT AND I HAVE REPORTED YOU TO THE OMBUSDMAN


Response to flysharp response: I have contacted you on multiple occasions and everyone I speak is rude and disrespectful so I’ll go the legal route. You shouldn’t be operating a business

"Refund never to be,scamers"

Booking Ref: S4BHGJ flight booked for 18 February 2021 and because of covid was not able to fly out of UK was promised a full refund and a year has gone still waiting and now I am being told to contact the airliner and they don't even have a record of my tickets yet Flysharp is telling me there's nothing they can do yet they took the payment of me ,this company is a big scarm do not trust or make any transactions stay well off clear of them.