"Vayama was the middle man between my…"

Vayama was the middle man between my family as the customers and Interjet Airline. Interjet stopped flights between USA and Mexico. Vayama as the my travel agent supposed to find a way to get reimbursed from Interjet or to find another flight to travel to Mexico. Unfortunately, Vayama did nothing to resolve the issue at all. I lost the money and was not able to travel. Will never use this site again.

"Never book from a third party Website"

Never book from a third party Website. My flight got cancelled due to Aer Lingus strike. They did not give me alternate options. I had to pay extra money from my pocket and got another ticket. For refund they kept on saying that they have filed a refund request. I contacted Airline after some time. Airline said there is no refund request from vayama. I contacted vayama again and they gave me a fake reference number for my refund request and said that my request has got cancelled by the Airline. I contacted Airline again. The airline again to confirm the reference number and airline said this not a valid number. This is terrible and unacceptable. This was my first and last experience with these scammers.

"Omg horrible"

Omg horrible. Never ever again. They are a disaster along w their partner in crime Budget Air. Avoid them.

"Do not use Vayama"

I am absolutely appalled and very angry about vayama - on their site they have a trustpilot four star graphic- this is not true.

The ticket indicated a 'transfer to another aircraft' not a150€ taxi across Osaka to another international airport.
No service post booking - avoid - as you must pay extra for bags and extra for seat selection - you are better off booking with a trusted air line directly.

"Pésimo vendedor y servicio revenden…servicio no recomendable "

Pésimo vendedor y servicio revenden vuelos baratos pero no actualizan los precios en la página después dicen que van a devolver la plata y rembolso pronto y no responden le negocio de ellos es quedarse con dinero descontar de la reserva y según por qué los precios aumentaron pésima

"Avoid avoid avoid. "

Avoid. They are upselling relentlessly as you book and most of what they charge you for is misleadingly described with many qualifications. Its creepy.

They do not disclose that they will charge you $60-100 to cancel a flight even if you are within 24 hours of the booking. Use Expedia. They do not charge you if you cancel within 24 hours. The airline charges nothing so why does Vayama charge a fee? This is completely unjustified. What service did they provide more than what you can get from the airline directly or expedia to justify $60 when the airline charges $0?
Their model is to lure you with a slightly cheaper fare but sell other useless services.

"I have been trying to get a refund for…"

I have been trying to get a refund for a flight purchase for 4 months. The only thing they do is give me pause and increasingly give me a longer response time. Due to their lack of competence I will lose my money duly justified by a force majeure such as a health problem. I will never buy through them again.

"Avoid this company"

BIE-4528610
Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule.
They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE.
After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again.
After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.

"vayama is a fraud"

I agree with others. This is a fraud company. They cancelled my ticket because of a typo. Then my girlfriend tried to buy the ticket. They took half the money and refused to allow her to pay the rest for the reservation. Now I am hoping to see at least my money back but it may well disappear forever. Do NOT use at any cost. You have been warned.

"TOTAL SCAM!"

En un par de ocasiones, había hecho reservas con esta aerolínea y cero lío pero recientemente hice 2 reservas distintas con ellos porque al momento de la compra decía incluir los equipajes de mano (ojo, equipaje de mano + artículo personal). CUando llegaron los billetes revisé en la aerolínea pero vi que no incluía equipajes por lo que volví a la página y los veía ahí pero aún así contacté al chat que es un PÉSIMO boot y me confirmaba lo que yo había comprado. Oh sorpresa en el aeropuerto que no estaban incluidos y me tocó pagar. Volví al chat pero el mismo boot de siempre, 0 contacto humano. He puesto varias quejas pero dicen que es la aerolínea la que decide qué se puede llevar y qué no, cuando es obvio que es información falsa lo que compras.