"If it hadn't been for the honesty of…"

If it hadn't been for the honesty of another customer that happened to have ordered a product from the same supplier I did in S. Australia, I might still be waiting for my delivery. Hunter Express driver delivered my parcel to an address a kilometre away from my address. Honest householder phoned me to advise of error in delivery. Contacted head office/call centre in NSW, requested a call back from someone and am still waiting. From other reviews on the net, this courier company seems to have a bad rep.

"Very poor customer service with no…"

Very poor customer service with no updates for the delivery. This company is not ready to compromise the time with customers' timing. The person responsible to answer the phone call is not professional. I would never ever recommend using this service. It's better if you pickup yourself.

"Please avoid using this company"

Please avoid using this company, the customer service is poor, the phone answering system is designed to waste your time and not get you anywhere. they delay deliveries and give no reason and no indication when you can get your deliveries. there is no notifications for any status update, the only tracking record doesn't give you any clue of whereabouts of your deliveries, do not recommend to anyone, the worst courier company we've ever used.

"99% useless, do not even consider using them"

Package was scheduled to be delivered on a Monday b/w 10 and 2. No probs, made arrangements for someone to be home then. Nothing happened, no one showed, no one called. The numbers I had for Hunter Express no one answered. One msg bank said, 'this msg bank is full, you are unable to leave messages'. What kind of business is this. I was called back ONCE after the missed delivery day saying that they probably/might/maybe have located the package (was it lost??) and they possibly/might work on sorting out a new delivery. I never heard back from them, even after trying to contact them every day for a week!. Package was eventually dropped off 9 days after it was scheduled. They just rocked up and dumped it in front of my door step. 100% hopeless, I would suggest never, ever use Hunter Express, their level of unprofessionalism beats anything I had previously experienced dealing with any kind of business. Very unhappy, very frustrating and hard to believe they are still in business.

"Should have picked it up myself."

Was told I would receive my delivery in 2 days. The driver ran out of time and couldn’t deliver on the second day And now he has decided to have a few days off. there is no replacement for him, according to customer service. So if one driver has days off no one fills the deliveries, pretty short sighted for a DELIVERY company. never would I recommend or use them again. I will never buy another product from a company who uses hunter express.

Consignment: YY971232

"The services has been down the hill…"

The services has been down the hill since 6 months ago. Sometime it takes 3 days for the driver to do the pick-up, and sometime delivered partially.
They do not care anymore. Stay away from them!

"Would rate 1 star"

Would rate 1 star. Says they tried to deliver, I was home, that they left a card, no card and now it’s gone back to depot.
I will be driving to all three brisbane Depots to pick it up tomorrow and if it’s not there I’ll be giving them one Abusive conversation.
Shocking

"Where is my delivery ??Have been waiting for a delivery from…"

Have been waiting for a delivery from this company which they picked up from the sender 8 days ago. I live approx 1 hour away from where the goods were
picked up.There is no way to contact them , the phone are automated and emails are not returned How do you run a business with no customer service and when you are not contactable. Need to pick up your game . I will not buy online if the sender uses this company. Have had NO updates regarding my delivery since the 18th

"I will never buy any thing off a…"

I will never buy any thing off a business who uses hunter express ever again. Ordered 2 deep cycle batterys expected to wait a week 21 days later batterys turn up couldn't contact courier only get recorded messages. Contacted supplier they have same problem 2 days later supplier contacts me says the batterys have gone missing no one knows where they are. Not good enough Hunter express get your act together you'll never get any more business from me.

"Avoid anyone who uses this delivery service!"

After purchase, I specifically requested information from Hunter about delivery as I am not at home most days and would need to arrange to be there to meet them. There was NO communication at all and I was not aware about the delivery. I got home to find 2 boxes (the third had not arrived) had been delivered but were 10 metres inside the locked gate which would have been impossible to achieve without climbing the wall. I called to inquire and was told very rudely by 'customer service' that the driver denied this and would not even listen to my questions. She proceeded to tell me she would cancel the remaining delivery and then simply hung up the phone....Exceptionally rude. Even the company I purchased from admitted difficulty communicating with them. I would advise checking which delivery company your retailer uses and avoid any that use Hunter express.