Hunter Express

Business Services
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398 reviews
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Customer Reviews about

Hunter Express

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Jane Sansom

1.00/5.00

"I would have chosen a NO star rating"

I would have chosen a NO star rating, but couldn't!!
The WORST company l have had experience with in yrs!!!
HALF of my Item was marked as out for delivery on the 23 Jan, when it didn't arrive by the 27th Jan, l chased it up & was met with the RUDEST customer service on the phone ever!!!!.....
They have NO IDEA where my item is & simply hung up on me when l tried to get information!!!

27/01/2021

Harthly Guion

2.00/5.00

"It couldve been good"

It couldve been good, they delivered the other 2 items on time and now i have 1 item left with them and that they said its been delayed cause its in another transit!! Now the item arrived in their store here in brisbane and theyve been holding it for 2 days, promising me that it will be delivered on wednesday, but it wasnt even delivered until thursday, and now theyre telling me that they will do it on friday, this is so crap experience and worst!!!! They dont know how much of a hassle this is!!

21/01/2021

Alan Sullivan

1.00/5.00

"well this is the most shocking…"

well this is the most shocking transport company i have ever dealt with i have 2 parcel consignment number QQ836613 WHICH ARRIVED VIA SYDNEY INTO THE CANNING VALE BRANCH WESTERN AUSTRALIA last wednesday 13 jan at 1640 pm it is now monday morning no parcels heres their excuse ohwell we have a heavy work load and oh we only deliver your area on a wednesday wow that a poorservice its not as we are in the country we are about 15 min to 20 min away from depot any other company would had had the goods delivered i strongly advising all not to use this company i will be letting alot of other customer know

18/01/2021

Mat Unwin

1.00/5.00

"No delivery...no explanation"

I ordered a bed bundle from an online retailer, and they used Hunter Express to ship it to me. They provided a tracking number, and (based on the info on Hunter Expresses site) Hunter Express took 2 weeks to ship it around and then lose it at one of their depots. No answers, and no explanations. Would never use them for anything again.

13/01/2021

Mohamed Fauzaan Farook

1.00/5.00

"Poor Service or non.if called just…"

Poor Service or non.if called just plays a recording. waiting for the good to arrived. will not buy any one using Hunter Express. i have wasted my time waiting till the items arrived.

11/01/2021

Caz

1.00/5.00

"Worst couriers, don't buy from any businesses using them for deliveries"

I would give minus five stars if that was an option. Merchant doesn't list their couriers, I wish I'd known before ordering. I will never again buy from any company using Hunter Freight.

07/01/2021

Alex greco

1.00/5.00

"woooorssssstttttttttt f....."

woooorssssstttttttttt f...... courier ever
CAN NOT contact them CAN NOT REACH them
CAN NOT communicate with anyone
where the f......is my package its been 2 mths
NOOOOO CONTACT number just automated rubbish'

24/12/2020

Dan B

1.00/5.00

"WORST COURIER EVER."

Bad enough 13 days delivery when you pay $350, then they offer only 3 days per week for delivery between 10am and 2pm, and then they don't deliver. NO CUSTOMER SERVICE AT ALL .. just recorded messages, no real person to talk to, sender can't tell me, item was scanned last 11 days ago, and that's all I can find out. Absolutely USELESS COURIER. MAKE SURE YOUR SENDER DOES NOT USE THEM

21/12/2020

J MS

1.00/5.00

"Does anyone know how to get in contact…"

Does anyone know how to get in contact with them? As with everyone else on this thread none of their customer service phone numbers reach people and I cannot find an email.
I recieved a notification my delivery was carded but no card was left so how do I get my item? I ordered a few pieces of furniture through Kogan and they are all coming via hunter express but how do I get in touch with anyone to check where the items are???

12/12/2020

Alexandra Tronolone

1.00/5.00

"NO CUSTOMER SERVICE"

I ordered a portable air conditioner from Mydeal, and, without any input from me, they used Hunter Express for the delivery. It’s been nearly two weeks now, and the tracking information simply says “an unexpected event occurred” and that my item is held in a depot. The worst and most frustrating part is that this company has ZERO CUSTOMER SERVICE. There is no email address, just a fax number (it’s 2020, people) and a phone number. When you call the phone number, you get a series of automated responses. There is no option to speak to anyone. The best part is that one of their automated tips told me I must contact the seller; however, the seller told me to contact the courier. So, this is basically a vicious cycle. My next option will be a fraud claim with my credit card company, because both Mydeal and Hunter Express have literally no customer service. Only in Australia where e-commerce is years behind...

01/12/2020
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