"high quality furniture and service"

high quality furniture that was delivered and assembled on site with even better service. Particular thanks to Nathalie at the Finchley Road branch who was so helpful and actually even came around to my house to help plan the setting.

"Copenhagen wall system"

We purchased a Copenhagen wall system, and a Lugano sideboard. The Lugano sideboard looks amazing and we are very pleased with it.
The Copehagen wall system was designed by a member of the BoConcept team and overall we are pleased with it. The only disappointing feature is that the upright of the bookshelf (facing inwards) has the pre-drilled holes in them. We were not made aware of this and it is not visible in the drawings. This detracts from the overall look of the unit. When I queried this with BoConcept, I was told this is standard and that plugs can be purchased from amazon to hide them. I have been unable to find anything that fits the holes, which are 3mm, on amazon or anywhere else. I feel this should have been pointed out by the designer. Otherwise the quality is great and the design service and installation went well.

"I had a very good experience at…"

I had a very good experience at BoConcept Westfield London. The assistant manager had excellent product knowledge and was happy to guide me in my selection and give advice when I asked for it. Three months on, I am extremely happy with my Modena sofa and Charlotte chairs...and the Botanical rug too! I would definitely shop at BoConcept again in the future.

"Westbourne Grove Purchases"

I always buy from Bo Concept in Westbourne Grove and have built up a rapport with Joe Walker over the years. Joe is extremely helpful and efficient and if there is a problem with deliveries or anything else he is straight on it.

"Great service as usual from Amir Tavana…"

Great service as usual from Amir Tavana in Brent Cross .

"Amazing customer experience"

The wait was long but I was updated throughout on the delivery date. I had an amazing customer experience thanks to Margot at the Westfield White City branch. She was able to take a look at my floor plan and design a concept that was fit for purpose. I was undecided on colour and she didn't put me under any pressure to decide but gave me swatches to go home to decide. Overall I will recommend bo concept. The delivery team were awesome too. They assembled the piece quickly and we're professional throughout.

"New Storage Unit"

We had a very good salesman Dimitris at the Kingston branch who helped us design our storage unit. The delivery was on time and the installing of the unit in our flat was expertly done. We were well satisfied.

"Brilliant"

I have made multiple purchases with Bo Concept (new and samples too). I am very particular person, but this furniture is a pure delight in all aspects. I can’t compliment it more.
A second but not less important is client relations. I do my shopping in Brent Cross mostly and that team is amazing. I always say Hello if I am there, it’s nice to be with them all, especially manager Nima. They are warm, welcoming, they hear you, they respect you and they care.

Delivery is smooth and considerate. I couldn’t ask for more. Highly recommended!

"Great customer service with fantastic…"

Great customer service with fantastic quality products

"Excellent"

In store advice and service was excellent. Delivery updates and courier was professional. We are very happy with the quality colour and comfort of the lounges we selected. The whole experience from end to end couldn't be faulted