"Great NYC school trip"

The communication from the central office and dispatch Was excellent. I did need to proactively reach out two weeks prior to the trip, however, they confirmed all details the week before the trip. The drivers were early and courteous throughout our trip.

"Good service"

Well, it is great to have the experience with your company...service is on time, detailed and, good service only the driver drives fast and brakes suddenly that makes me nervous. Thanks!

"Wonderful experience"

Wonderful experience

"Everything about the experience was…"

Everything about the experience was amazing. Booking with Michelle was an absolute pleasure and our driver was incredible. They all made sure our trip was safe and successful.

"Wonderful Experience"

Everything about this trip was wonderful. Planning with Michelle was smooth and efficient. Our driver, Amin, was friendly and courteous. Departures and arrivals were on time. This is the third time we have used US Coachways for our Senior group, but it won't be the last. I highly recommend them with pleasure!

"Everything went smoothly."

Everything went smoothly.

"Great service,Thanks again."

Great service,Thanks again.

"Every thing went as planned this bus…"

Every thing went as planned this bus driver was great!

"Late & Disappointing"

On Monday, our driver was 20 minutes late in picking up our group for the return trip home. It was cold, and 55 of our top executive customers were left standing out in the cold waiting. When I called dispatch, they were not very helpful, sharing that the driver would be there within 5-10 minutes with no reason as to why he was so late.

Then again on Wednesday night, we were dropped off at our boat party by the water and the driver was 20 minutes late picking us up, leaving our guests standing out in the icy cold rain.

I am not asking for a refund or money back, but I did just want to express to you how frustrating and disappointing this was. I thought US Coachways was a well known and reliable company, but that did not prove to be true.

"The bus was messy"

The bus was messy, wasn't filled with gas and the DVD player did not work.