"Everything from start to finish was…"

Everything from start to finish was perfect

"We enjoyed our time at the Watchtower"

We enjoyed our time at the Watchtower. A couple of things we noticed-the kitchen was missing oven mitts which made it difficult to cook. The appliances were very high end but we found it difficult to figure out how to use the oven and the dishwasher. Just little things that would make it a little easier next time. Thanks!

"Poor Service"

The home was lovely, but the pool had not been cleaned or serviced in quite some time. Unfortunately it took four days for someone to come out and treat/clean the pool. Needless to say our party was not happy. The spa was not working and probably has not been operational since the pool was resurfaced (according to the pool vendor). We also had a television that would not power on. This is only a big deal because management told me that the cleaning crew checks all tv's for power when turning over a unit. It just makes you wonder what else was overlooked. I was disappointed with the lack of proactiveness from Five Star as I had to initiate all calls pertaining to the pool. I spent more time on the phone then at the beach. The service was inadequate at best. Especially at the price point for the home. I'm sure the property owners would not be pleased with the level of neglect for the home.

"Five Star has the best Website to search for properties"

Five Star consistently has the best property search site to accurately view where you will be staying. I have sometimes felt mislead by other sites, especially on vrbo or expedia because you are the mercy of whatever the owner submits, but the five star pictures and descriptions are accurate because they manage the properties and take the pictures. they also tell you the full price, including housekeeping and insurance, with no upcharge for VRBO. Saves a couple hundred bucks usually. They are always responsive and friendly for maintenance issues or service requests.

"The house is gorgeous"

The house is gorgeous! Very functional and filled with everything you could need for a great escape. There are 3 washer/dryer units, fabulous outdoor spaces, even an elevator! I would have given 5 stars but the sound wasn’t working on one of the TVs, there were no dish towels or potholders, and although this is beyond anyone’s control, there is a very grumpy neighbor that is a full-time resident right across the street. That said, we would sign up to rent this same house again and again. It was terrific.

"Way too many problems for a house in…"

Way too many problems for a house in this price point. The house is very nice, but items pictured are not actually there (pinball machine, soaker tub) and a number of things were broken (hot tub leaked a foot a day, could never get hot, someone was to come fix but never did, some kitchen items like the can opener and faucet), outside gas lights expelling gas creating a strong gas smell outside the front door which took 2 days to fix, sliding closet door in master is missing, the list goes on and on. And make SURE you understand the limitations the pool alarm provides. You CANNOT leave any sliding glass door on the first or second floors open for more than 15 seconds or the alarm will sound. So much for enjoying the gulf breeze or the sound of the waves. I sent a repair itemization on Friday in case they needed pics, no response. Also sent an email to the VP Ops, Tyler, on Monday 4/12, no response to that either. This could be an absolutely wonderful rental, location is great, layout of the house is good; but for almost $12,000, we just should not have had all these problems. Trip Advisor shows this as 1.5 stars out of five, now I know why. If Five Star steps up to make this right in terms of a partial refund, I'll post a revision.

Update, this appears as a review from a guest in our house, not me. Ann is the reviewer.

"Beyond Expectations"

Beautiful House!! Great size for multiple families! Perfect location and great company to work with!! We’ll absolutely be back next year! Thank you for a wonderful vacation!

"Everything about our experience with…"

Everything about our experience with Bliss Beach and 5 Star was excellent. This was the most well-appointed rental we've ever gotten. From the small things like salt and pepper, dishwashing liquid, and toilet paper to bigger things like bikes and phone calls to check on us. It was a home run.

Lots of room for our kids, strong wifi for when I had to work, and super close to everything. We would recommend this company to our friends and will call directly next time (we rented through VRBO.) Definitely use this company--very attentive and super friendly!

"A wonderful vacation celebrating my…"

A wonderful vacation celebrating my Mom’s birthday! Terrific condo and overall perfect!!! 5 stars, for certain!!!

"Great Stay"

My overall stay with Five Star Properties was great. However there were a few minor issues that was to be expected due to the pandemic and the increase of spring breakers. Cleanliness was one of them to say the least.