"Great experience the whole way around!"

Great experience the whole way around!

"The property we stayed at was perfect…"

The property we stayed at was perfect for our family vacation. Five Star Properties was easy to communicate with. They called after our first night, just to make sure everything was good for us. The property was well maintained. There were a few things that could have been better, but nothing that would hinder me from renting this property again.

"We have rented 4 or 5 times now with…"

We have rented 4 or 5 times now with Five Star. We have loved each house but this house AMAZING, the owners thought of everything to make this house as luxurious as possible. The staff was spectacular! When we checked in, Vince was very clear with what appliances needed maintenance. The work was already scheduled and he was open with us about people coming in to fix them. The only issue we did encounter was addressed immediately. We had a vacation we never wanted to leave! In fact, we left a phone and weekly meds and realized it after we left. Speaking with Vince again, and with the help of Buddy, they retrieved our items and sent them to us! Now if THAT isn't 5-Star service, I don't know what is!

"For the price they should be able to…"

For the price they should be able to buy a new broom. They only cost about $15. It’s hard to sweep sand with that old worn out broom. Also needs new vacuum. That one just dumped half of what was in the bag out on the floor. Wouldn’t pick up anything. Only tried to use it because broom was such bad shape. Otherwise was great stay. Oh if we had not been there in October the upstairs bedrooms would have been to hot. Thank you.

"Would Recommend 5 Star"

Accommodations were good - access to keys/check in info was a little bit of an inconvenience based on rental office.

"This is ALL about the View and Location!"

Absolutely fabulous location - really can't beat it - with a private beach right out your door, the location is fantastic. Quick drive to the shopping for supplies as well. lots of space for the family to spread out, and multiple floors would make it good for multiple families. Lots of dishes, cups, plates, cutlery, etc.
There were a few issues that prevents me from giving it a 5 - late check in time (4PM) really does make it end of day and for the price, would prefer an earlier check in to catch the last rays on the beach day 1. Kitchen is sparse with only a couple garbage bags and dishwasher tablets supplies and no coffee filters. Annoying vs a serious problem. I'm sure the company has a policy of only 2 bags per property, but have a look at supplies vs size of property/# of guests and price per night - treat them like towels! the more guests, the faster the garbage will fill up and more dishwasher loads. There was a bug issue and company offered to send pest control but with kids on premise, that wasn't an option so better pest control in advance. Last, again a small annoyance, the code for bike locks is wrong so had to wait for a call back to get correct code. Also, the pool isn't worth paying the heating for - you likely won't use it if you're like us and prefer the ocean. We didn't set foot in it once, and it is tiny - could maybe fit 3-4 people and that's it.

I'd rent again at this property and would know ahead of time on the small annoyances above. IN the end, a very good vacation and great property. Fix the things above, and would be outstanding.

"Great House and Great Location"

We booked this house a year in advance for fall break because of the great location. The house has an amazing balcony and view of the ocean. The beach access is very easy and quick. Restaurants, Shops, seafood market, etc are all really close by. The rooms were perfect and bedding was very comfortable. I love the new hotel white bedding being used since Covid - this should remain - it feels so clean instead of the old comforters.

My only complaint is check-in. Five Star Properties systems and info is top notch compared to many rental agencies - it is not acceptable to not be able to check in at 4pm. The door code would not work and all phone lines were busy. This does not start things off well when you plan your drive to arrive and checkin. Otherwise, we will definitely use Five Star again.

Some of the outdoor furniture could use repairs and the carpet inside the house needs some TLC. I previously read reviews about the A/C - this must have been fixed because we had no issues getting the house cool and comfortable and that is always usually an issue for us.

Great Vacation!

"Five Star Properties is superb"

Five Star Properties was very efficient. We arrived to a very clean and beautiful home. We were disappointed that 2 pool cleaners interrupted our vacation privacy on Friday. Otherwise it was an amazing vacation!

"FIVE STARS!"

My experience with Five Star Properties has been nothing less than stellar. The staff were professional, polite, attentive and helpful. They returned my calls and answered my question in a timely manner. The property was in pristine condition and absolutely beautiful. 5 STAR RATING for Five Star Properties!

"We loved our stay in Seagrove!!"

We loved our stay in Seagrove!!! The house was sooo clean and we felt very safe in the midst of a pandemic staying there. My only complaint would be that you have to place a workorder online and we paid for the pool to be heated and nobody came to fix it. I would also recommend a screen cover for the pool when not in use to keep pine needles and frogs out!! We would definitely recommend and will stay again!!!