"Great quality"

The dresses are of excellent quality. I initially ordered 3 dresses based on the size chart, which indicated I should be a size 18, even though I normally wear a size 14. Surprisingly, the size 18 fit me perfectly. I recommend following the size chart rather than sticking to the regular size for the best fit.

"Helpful customer service "

I had to exchange two of my bridesmaid dresses, and the team was very helpful throughout the process. I will definitely order from them again once need.

"Very quick service"

Very quick service. Easy to navigate website. Beautiful dress true to sizing. Clear, polite and friendly information regarding returning a larger size not needed.

"Very responsive customer service "

I ordered 2 dresses, unfortunately the bride wanted to go in a different direction and I returned them. The dresses fit nice (I am plus size so this is no easy task). The return process was clearly explained, I had a bit of a hiccup with the UPS receipt, but I contacted them and they were able to work with me and find my package and complete the return process. Their team was extremely responsive and again, clearly explained the steps I needed to take to complete the return.

"Customer service is poop "

Dresses are lovely but the customer service is rubbish. Sent emails then ended up reaching out over social media and even then had to give them a nudge to get back to me! Would be useful if the returns were more straight forward like other sites.

"Loved my dress so pretty and worth the…"

Loved my dress so pretty and worth the money. What I will say is you need to order 2 sizes above what you are. I needed to send back some dresses back, the customer services where very helpful, communication was really good, via e mail. Would definitely order again

"Mauvaise expérience "

Les robes sont de bonne qualité. Par contre impossible de joindre le service client pour échanger car la taille ne convient pas. Les mails et relances restent sans réponse. C'est vraiment dommage car les robes sont top mais le service client déplorable.

"Completely awful services…"

I made an order of 5 bridesmaid dresses and due to personal issues I was unable to get them tried on my girls before the 4 weeks ran out. I’ve emailed and explained I just need to swap the sizes as they’re to small, I was told I’m not able to do this as the 4 weeks had passed.

It’s completely unfair, I’m not asking for a refund, or any money, I’m happy to pay for returns and delivery etc but they will not budge at all.

Completely floored at the whole situation. I am £120 down now as I’m going to have to re buy bigger sizes.

"Beautiful and affordable dresses"

Beautiful and affordable dresses. I'm happier though with their excellent customer service and their ability to quickly and effectively assist me with an issue that I was having.

"Data protection breaches"

Company have twice allowed my details to be used and accessed as first time they called someone and disclosed everything about me. Just found out someones completed a order with my details but nothing on my account. Company isnt trustworthy handing personal information BE WARNED!! Latest update ever-pretty contacted me regarding this review and asked me to delete this review in exchange of a £10 gift card