Ever-Pretty

Retail Fashion and Lifestyle Goods
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798 reviews
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Customer Reviews about

Ever-Pretty

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Mrs Daryll Jonnson

5.00/5.00

"Excellent Company"

I placed my first order with this company a little apprehensively as other online companies I tried were a waste of time. I was so thrilled when I received my dress. It was absolutely beautiful and exactly as described. Ordering was simple and delivery was quick. I cannot recommend Ever-Pretty enough and will be ordering again one day from them.

Daryll Jonnson

10/06/2024

Christine F

1.00/5.00

"Be very careful folks - but they do follow up "

Be very careful folks. The sizing is not true to UK. So, a 16, is about a 12. This is probably in their sizing. However, if going to sell as 10,12,14etc then that is what they should be. If not then sell as S,M, L etc. cost a fortune to return. Beware.

Nice guy from Ever-Pretty called me and apologised for the difficulties with the sizing, took all details and said would be passed onto their tailors. I have my dress refund and a refund for the delivery which is great. Still cost me £10 to get it back to them 'tho'! But good they listened to me and refunded the delivery at least.

08/06/2024

Nina

5.00/5.00

"Robe reçue rapidement. Belle robe "

Site fiable et serieux. J ai acheté une roble elle etait un peu grande j ai fait un retour on m’a envoyé rapidement l autre robe. Sinon on a rapport prix qualité. Je recommande

07/06/2024

Sharon Stratford

1.00/5.00

"I returned 2 dresses with an…"

I returned 2 dresses with an authorization from Ever Pretty. I received credit for just on dress.
The quality of the garments was satisfactory but customer service is extremely disappointing.
Buyer beware

07/06/2024

Jeniffer King

1.00/5.00

"I received a dress that was stained and…"

I received a dress that was stained and discolored, all I wanted was an exchange or refunded. The customer service line says nobody is able to take your call leave a message and your email so I did, I've heard nothing back. I have emailed them twice and have heard nothing back! If anyone has had a good experience then I'm happy for you, as for me NEVER AGAIN. and my family and friends won't be ordering from them either. All I wanted was an exchange or refund, and I didn't even get a phone call or email answered...poor way to run a business!!😡

06/06/2024

Gilleron

1.00/5.00

"Retour commande "

Bonjour,
Impossible de retourner une commande car nous n’arrivons plus à aller sur le compte client 😡. Très insatisfait du site

05/06/2024

Lara Little

5.00/5.00

"Easy returns and great quality "

I have an annual Gala event to attend every year. With malls and shops closing it’s become quite the fight to find quality dresses online. I was able to purchase 5 dresses, I chose afterpay to pay in small amounts. I knew I was only going to pick one dress. I made my selection, sent back the remaining dresses and emailed the team of my return. Took a photo of proof and within 1 day I was refunded from afterpay and my bank. They were delightful but to work with! I’ll be sure to do business here again ! Thank you Ever-pretty for ease of return and quality dresses !

05/06/2024

Marie from Glasgow

1.00/5.00

"Appalling service"

I returned a dress, using the return to sender details on the package. Ever pretty advised this was not the correct address when I sent them proof of posting, I have returned a dress to god knows where and Ever pretty are no longer responding to my e mails, I have also tried to call using a number from a previous e mail from Ever pretty, the lady was rude and unhelpful.
I have been left in limbo after paying £103.00 for a dress I have returned with no way of retrieving a refund.

05/06/2024

Alice Rose

3.00/5.00

"Mixed feelings "

Didn’t realise that it was coming from china, it was very difficult to track directly with everprettyuks website once shipped, I had to use another completely unrelated app, it said it was delivered when it hadn’t been and when I tried to report it there was no quick way to alert them that I hadn’t received the dress, 2 days later I received it from someone who had found it delievered outside their home, so it wasn’t delievered to the correct address ( I did triple check) I’m unaware of which courier this was as obviously I didn’t receive it from them directly. As far as the dress goes it’s decent quality, could be packaged slightly better and for the price it’s slightly high when comparing to the quality but not awful. I do quite like the dress but don’t appreciate the stress of the shipping especially as it cost £10 for standard which it shouldn’t if it was a UK company

04/06/2024

Anne Sophie

5.00/5.00

"Robes pour mes 30 ans de mariage "

J'ai commandé 2 robes avec un peu d'appréhension, mais commande reçue ce jour, 2 semaines de délai, top.
Les robes dont conformes au site internet et magnifiques.
Pour les tailles j'ai suivi les tableaux et elles tombent impeccablement.
Merci!! Je recommande ce site et j'y retournerai!!!
Oui, il faut repasse mais c'est normal.

01/06/2024
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