"I ordered 2 of the same dress for size"

I ordered 2 of the same dress for size, I did have to return them as they did come up a bit smaller than I was expecting, but the style and fabric were fine. Customer services were very helpful, returns was easy - I paid for the postage which I would have expected anyway, and had my refund within 3 days. I will be ordering again! A friend of mine got her wedding dress from Everpretty and it was gorgeous, which is why I looked for my dress here.

"A very happy customer"

I ordered bridesmaid dresses for my wedding day. The dresses arrived quickly and were beautiful. I had a slight problem with the zip on one dress and emailed customer services to enquire about getting this replaced. The response I received was really quick and I sent the dress back, had a replacement and postage refunded in just over a week. Great customer service from start to finish!

"Beautiful dresses, great quality"

I am in a wedding and am a large person and i am always concerned when purchasing online. I purchased 2 dresses, 1 I loved and the other was not flattering on me. Both dresses were made beautifully. My experience did not stop there I had to make a return and to my surprise it was just as easy as me purchasing them were. That has not always been my experience when buying online. I will do business with Ever-Pretty moving forward. It was a totally great experience

"I received the dress I order within…"

I received the dress I order within days which was great. The dress was perfect for the glam event I needed it for and fit like a glove. The fabric was not heavy, translucent or itchy. I am happy I found a place that carries plus size elegant dresses and at a very affordable price.

"Fantastic"

Id never heard or ordered from these before but honestly ive been nothing but pleased. Clothes are beautiful quality, very quick dispatch and arrival. Customer service is also VERY easy to get intouch with and probably the most helpful ive come across. I will be shopping here again.

"Great customer support!!"

I received the dress that I ordered and it was beautiful, but it was too small. I contacted customer support and they got back to me right away and told me that instead of sending the dress back, that if I wanted that they could help with an exchange if that would be easier for me. All I had to do is reply back to them with the SKU#, color and size of the dress that I wanted and they would then tell me how to send the dress back. There was a small difference in price in the new dress and they even sent me a bill for the difference! I sent the original dress back to them and am currently waiting for my new dress to arrive! They made things so easy and simple!! I appreciated that very much! I can't wait to get my new dress!!

"Absolute JUNK"

So I was down to the wire in getting a dress so i found this site. I read some reviews and then I felt confident so I ordered. Where those reviews came from must have been friends and family because seriously???? I ordered 2 sizes up based on their measurements. I also paid for express shipping . Got it yesterday and the fabric is HORRIBLE!!! Unfortunately for me I didn't read the return policy because now I'll also have to pay to ship the junk back.

"Négatif"

Une robe qui ressemble pas du tout à celle du site. Un service client pas du tout agréable. Je ne recommande pas.

"Love love love the customer service…"

Love love love the customer service department. I selected the wrong color in the dress I ordered and they were able to fix it for me. They communicated so well with me I would recommend them to anyone. The dresses are absolutely gorgeous!! Definitely ordering again from them.

"AVOID THIS COMPANY AT ALL COSTS AND…"

AVOID THIS COMPANY AT ALL COSTS AND SAVE THE HEADACHE! First off, you have to pay for returns and they do not reimburse you. Worst quality of clothes, super cheap feeling and it just falls apart. Customer service is the worst I have ever dealt with. I’ve never been spoken to so rudely on the phone by any company and if you ask to speak to a manager, they don’t have one. They have to submit an escalation ticket and you MAY get a call in the next 48 hours.