"I found this Website-Jem from a pop-up…"

I found this Website-Jem from a pop-up ad! And I love it! They have so so many styles and are definitely Curvy girl friendly. Not everything worked and i did have to make a couple of returns but the process was so easy. I will definitely shop more with them !

"Fast service"

Fast service, unfortunately dress didn’t fit, tried to sort out sending back via their pick up points, although showed my nearest convenient one, couldn’t get it to work. Emailed, had quick response, but had to take it to post office and pay to return. It would have been nice to have a printed postage sent via email.
Awaiting replacement dress, hoping it’s going to fit.
Purchased a dress from here last year, everything great.

"Returns and refunds"

I have bought a couple of dresses from ever-pretty recently and unfortunately had to send them back as too big/small . I have to say that the customer service has been excellent . They have responded quickly and have refunded me in a very timely manner . It says on their website refunds May take 5-10 days but I m happy to say that in both instances my refund was in my bank account within 3 days of them receiving goods back . Admittedly I emailed them a copy of the POD as soon as I received it , but they acted on it very quickly .
I was initially very sceptical about buying from them as they are essentially a Chinese run company I believe . But their customer service has been amazing and I would not hesitate to buy from them again.

"I LOVED the dress"

I LOVED the dress I ordered from this site! It was a little big but that was only a me thing haha! The customer service was great too. I ended up going with a different dress for a wedding party, but customer service was super helpful and responded promptly. The only reason for the 4 stars was because I needed to pay for return shipping. Even then, it wasn’t very much!

"I had returned a dress with no problem…"

I had returned a dress with no problem at all. Actually it was took care of in a timely manner. Thank you for all the help to get ready for my cruise.

"Promesse tenue"

La robe est super jolie et fait son effet.
conforme à la photo, jolie couleur et taille bien. J'ai pris ma taille et c'était nickel.
expedition rapide et suivi sérieux :) je recommande vivement

"Quick efficient service"

Quick efficient service, good value for money. Nice dresses

"Charged for restock and return"

Ordered 3 dresses for bridesmaids material wasn’t the best quality so requested a return. I was then informed if returning 3-4 dresses the company will retain a percentage for restocking them and I would also have to pay for returning postage..

Save yourself the disappointment. Cheap looking dresses and cheap customer care

"This was the first time I have ordered…"

This was the first time I have ordered from this company and I had a great experience. Will definitely order from this company again.

"Easy to work with …"

the dress arrived quickly and didn’t work out so I had to return it. But every rep I communicated with was very pleasant and knowledgeable. I followed their email instructions exactly and my purchase price (less return shipping) was credited within two days. (The email had said it could take up to 10 business days, but maybe that’s if you don’t repackage everything the way they ask you to.) It wasn’t hard, and I would buy from them again even though you can’t return in-store to Belk.