"I've just renewed our combined energy supply contract"

I've just renewed our combined energy supply for the coming year from Goto Energy.
Not had any concerns over the previous 12 months, its all be very smooth.

"Quick and efficient service by a…"

Quick and efficient service by a pleasant operator.

"Recently decided to change supplier"

Recently decided to change supplier, was recommended to GOTO energy, GoTo decided that they would take payment before the switch was made. Tried unsuccessfully to contact them, so contacted Look After My Bills, despite their terms saying I could contact them upto 5pm on the 14th day to cancel , when I contacted them on the 13th day I was told I could not. I emailed both companies and the switch was cancelled, took Goto 3 weeks to refund payment already taken. Got an email from Dan at LAMB saying I had cancelled outside the cooling off period, WHICH I DID NOT!!!!!

"Great customer service"

Great customer service, easy to navigate website, A+ would highly recommend 😊

"Kept me informed to when I was coming…"

Kept me informed to when I was coming to the end of my contract I switched me over to a better one

"Goto energy have a great customer…"

Goto energy have a great customer service and have very competitive rates, especially if, like me, only having electricity.

"Very professional"

Very professional, have me a good price

"The gentleman on the phone was very…"

The gentleman on the phone was very friendly and helpful, explained the tariff to me professionally.

"Clear and helpful advice."

Clear and helpful advice.

"They phoned up offering a deal to stay…"

They phoned up offering a deal to stay for another year, but turned out to be a Sam to charge me more a month than I already pay , not taking into account my solar panels Thanet heavily decrease my usage in summer months.
On top of that the fixed contract offered was nowhere near what they offered a couple of month previous, they just want to overcharge and pretend their doing you a favour. Criminals !!