"The assistance of the call handler…"

The assistance of the call handler whose name was Paul was exceptional he was extremely thorough and patient with me - very knowledgeable and kind went above and beyond to be helpful

"Boiler and home cover"

Claimed insurance for lost key for a door. Good service.

"Fast, efficient and friendly service"

We were greeted with a friendly voice, an appt was arranged quickly (tomorrow) and at the time we asked for.

Would definitely recommend

"Call out"

Anthony was quick and helpful and got us booked in

"Prompt and helpful response from…"

Prompt and helpful response from Catherine, very polite and efficient and checked for any vulnerabilities etc.
Called back within minutes to advise when engineer would call.

"Tyla was outstanding"

Tyla was calm , exceptionally helpful and helped in an extremely difficult situation. He resolved a situation which has caused great anxiety to our family.

"Engineer was Great."

Engineer was on time, explained everything. Completed works efficiently and left everything tidy.

"Pleasant engineer well informed clean…"

Pleasant engineer well informed clean and tidy, told me everything and all the repair work including any unlikely problems. Diane from this company could not have been more pleasant and said anything is not correct we will be their as soon as possible with real affect. She said please save our number. Excellent company and geniue nice people, who care.

"Very professional and helpful"

Very professional and helpful

"Paul is anazing"

Paul was friendly, professional and quick. What a credit to your company. Paul answered quickly and went out of his way to make everything as smooth as possible. I really appreciate the ability to talk to a human rather than an automated service.