"Customer Service Excellence"

Paul, the call handler was very friendly and super efficient. He explained what I needed to do to get my boiler serviced, establishing all the details required for the engineer to attend. Would recommend 100%

"Ryan was very friendly and helpful and…"

Ryan was very friendly and helpful and was able to show empathy to my situation very pleased with his service overall

"John got the job done!"

John, the agent, was very helpful and got the job done, in a very helpful and efficient manner. Very impressed!

"Call answered very quickly"

Call answered very quickly. Call handler Paul was very polite and helpful. Sorted an appointment out right away. Efficient service.

"Ryan was extremely helpful and wanted…"

Ryan was extremely helpful and wanted to save me money as well. He did mention he had only been working for 6 weeks he seemed like a pro to me

"boiler service booking"

Booked my boiler service very quickly on the phone. very friendly and helpful staff, thank you

"Efficient"

Quick, efficient service polite and courteous advisor called. Even got same day appointment

"Ryan was so extremely helpful"

Ryan was so extremely helpful, patient knowledgeable and efficient Thankyou Ryan, George and I were really happy with the outcome

"Prompt response and emergency sorted…"

Prompt response and emergency sorted out within 2 hours

"John was super polite and helpful and…"

John was super polite and helpful and not only got my boiler sorted but also arranged my free service while I was on the phone!