"Daily updates in my quote will be given…"

Daily updates in my quote will be given and a simple effective process -same engineer coming back just like having own engineer

"Fantastic service"

Fantastic service

Rang late Friday night due to gushing boiler, and engineers booked and arrived early next morning x

"John was very helpful and talked…"

John was very helpful and talked through every step.

"Recently signed up with UW and included…"

Recently signed up with UW and included the boiler and home care cover in my package. On the phone I explained to John I needed a service for my boiler ASAP to ensure the warranty doesn’t expire. He was extremely helpful and managed to get a service booked for me the next day. Excellent customer service!

"Excellent customer services from a…"

Excellent customer services from a young lad called Antony. He was very helpful and reassured me. Everything will go okay

"Excellent company"

I made a call at 1am and they had an engineer out less than 12 hours later. Excellent service and Anthony, the chap who managed the issue over the phone was understanding and super helpful. Thanks again for all your support

"The call handler Anthony was extremely…"

The call handler Anthony was extremely helpful and informative.
We have been with UW for several years and have nothing but praise for them. Good value, excellent support and easy to contact.

"Anthony was great"

Anthony was great. Called on a Sunday morning, not expecting anyone attending. However, Anthony sorted this amazingly quickly and an engineer attended within a couple of hours. TBH, I'm not sure many would have been so keen to help.
Top man.

"Very efficient and excellent…"

Very efficient and excellent communication.

"Claim made into Ross."

Claim made into Ross.
Very clear precise talked me through claim and what happens next.
Very professional