"Excellent customer service"

Excellent customer service

"Paul was fantastic"

Paul was fantastic, made things easy to understand and very clear.

Fantastic

"Excellent service"

Excellent service

"Leaky toilet covered"

Rang to check if my boiler and home cover covered my leaking toilet before I called a plumber. Happy to say I was and UW arranged an appointment kept me in loop and problem sorted with only £60 excess fee

"I spoke to a really helpful gentleman…"

I spoke to a really helpful gentleman today called Joel, he was polite, informative and efficient with a great attitude and phone manner. He explained everything to me and I felt very reassured making my claim . Had to write in to give positive feedback as i was so impressed

"Very polite and friendly"

Very polite and friendly. Quick to call back to take excess payment and have someone attend the same day.

"Anthony - Professional & Friendly"

Anthony was very professional yet friendly on the telephone.
He handled my call efficiently and it came across that he really cared about helping me.
A credit to UW and I came away feeling happy with a smile!
Thank you Anthony 😊

"Preferred Management Solutions - Excellent customer service!"

Excellent customer service is the ability to provide customers with exceptional support and care. It means that a company or business goes above and beyond to address the customer's needs and inquiries. It involves responding promptly to customer inquiries, solve issues efficiently and creating a positive customer experience.

When a company has those elements with great operational team supporting the name It helps to build trust and loyalty.
Cameron from Preferred Management Solutions did exactly that.
Cameron tracked everyday the progress of my claim/call and kept me informed everyday till the issue was solved. As a happy costumer I felt looked after and cared for not ignored. Thank you for making a difference.

"John was very helpful and had a…"

John was very helpful and had a friendly attitude.

"Great Service"

Dan, the locksmith who came was great, professional but very friendly and sorted the problem efficiently. Our patio doors were not locking and he made them secure as we wanted to go away for the weekend, and thanks to Dan we were able to.