"Fantastic"

Fantastic, made a claim as boiler broke down - had it looked in to straight away. The guy from metro boiler TOP LAD!!.
Uw always keep you informed - brilliant team!

"John was very polite"

John was very polite, quick, efficient and effective in resolving my issue.

"Paul was super helpful and gave great…"

Paul was super helpful and gave great support trying to deal with my case quickly.

"Good outcome"

My request was answered promptly, politely and to my satisfaction.

"Paul was super efficient lovely to…"

Paul was super efficient lovely to speak to and resolved my problem very quickly wish all company customer advisors where like Paul

"Excellent Service"

Reported my problem at 0900. Plumber was here at 1400 and problem solved by 1700 as he had to go and get parts. He was very polite, immediately diagnosed the issue and repaired it efficiently and quickly. Outstanding service!!!

"Anthony was very helpful in advice to…"

Anthony was very helpful in advice to get my boiler fixed. There was no waiting time on the call and everything was easier than I expected

"Excellent service"

Very happy with responsive and helpful service from Tyler who called back when promised after chasing engineers for a very last minute service.

"Fantastic Experience"

Rachel was brilliant at sorting out the engineer to attend. Managed to get an appointment the same day! So much better that the previous company I had my home cover with. Plumber that’s attended were on time, friendly and professional and helped to resolve the issue.

"Phoned UW about a boiler breakdown"

Phoned UW about a boiler breakdown. Anthony called me back and was helpful, polite and kept me informed of the progress and found an engineer who is coming out the same day.