"This Chinese platform is scamming…"

This Chinese platform is scamming American citizens. They offer a referral program, promising anywhere from $150-$200 for a referral after the deposit of $100. The problem is they make it impossible to redeem. They do this by splitting up the rewards coupons into $25.00 and $50.00 increments. The threshold to use the rewards coupons is $100. So the kicker is here you can only use one coupon at a time. It's impossible to use. I spent 30 mins on chat with one of their reps. When I told the rep they were scamming Americans the rep stated they're sorry but it's Futu's policy they're just an employee. Another Chinese company taking advantage of American citizens.

UPDATE
I contacted moomoo customer service as instructed by the representative here on trustpilot. The representative knew they were just gaslighting and that once I contacted customer service on the app, they would do nothing.And that's exactly what the representative on the app.Told me that there was nothing they could do that.Those were their rules.They set up the rewards so you cannot use them. This chinese company is scamming american citizens and they know it!

"Username get me a refund back"

Username get me a refund back

"Please stay way from here,"

Please stay way from here,
I have been a living witness to tom Ver enjoy their services. They are fast, reliable and they pay promptly as promised

"Horrible company to deal with"

Horrible company to deal with, i have been getting strange phone calls and emails since i registered, My withdrawals are stucked at pending, For a better experience i have noted a better one as seen on display biodata

"Inegibile"

They made me register with my passport, they made me insert all my personal data and then they said that i was inegibile to open an account

"US Regulatory review of Moo Moo Tactics needed"

I failed to check reviews before signing up to try Moo Moo but I can now confirm that reviews on here about the difficulty withdrawing your money from Moo Moo is real.

I opted for the direct link method to deposit and withdraw, like all brokers, Moo Moo verified me and my bank account and accepted a deposit from me through my bank account. I found the platform slow because of the number of things to do to enter or exit a due to the number of pop up messages and unnecessary steps to enter and exit a trade. I decided to withdraw my money from moo moo. To my surprise I encountered stalling tactics designed to delay and block withdrawal. Here's my experience.

I submitted the request to withdraw on Dec 22, received a notice saying request submitted so I thought it had gone through. On December 29 I was in my bank account and notice the withdrawal from Moo Moo wasn't there. Checked the moo moo account only to realise that rather than process my withdrawal they had sent me an email which unfortunately I did not see due to the holidays, asking me to verify myself again with a deadline. I resubmitted a request to withdraw again on Dec 29, did not receive an acknowledgement from Moo Moo so I emailed them on Dec 30 and was told that the request is PENDING. Why is a request to withdraw your available funds via direct deposit/ withdrawal method pending for, at this point, 3 days with Moo Moo?

I know that customers make a choice to use these platforms and that I failed to do my due diligence and check the reviews before trying their platform but the fact that so many people have and CONTINUE to experience the same problems to withdraw their money means that regulatory bodies like FINRA are not aware of Moo Moo's predatory practices, which takes advantage of their position over clients funds once its in their hands. Moo Moo should be monitored by US regulatory bodies and maybe even congress should do some oversight into their practices as well. I intend to submit a formal complaint and write to my representative in congress and encourage others having problems to withdraw their money from moo moo to do the same.

"Its IB...literally"

App difficult to navigate. In Canada at least, moomoo is just lipstick on an Interactive Brokers account but twice as complicated because you have to go through two processes, one for moomoo and one for IB. Closed my account as soon as that was obvious. Chat support is generic and not very helpful.

Update: trustpilot coerced me to submit moomoo account information, otherwise they’d remove my review. After I did so, moomoo called me multiple times asking me to remove my review. I asked if they had fixed the problem and if not, no. And then I hung up. Sheesh. This whole platform stinks. Can’t leave a review of anything without both trustpilot and the business harassing you and invading your privacy.

"Too many scams these days"

Steal your money, say they will refund money and it will hit your account in '10 days'. Beens 40 days now and not responding. Watch out for this Scam

"Good experience and simple operation…"

Good experience and simple operation for beginners to invest

"good"

good, easy to use