moomoo

Money & Insurance
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147 reviews
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moomoo

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Channy

5.00/5.00

"Moomoo is an excellent trading…"

Moomoo is an excellent trading platform, it is easy to access and suitable for freshman to use, fast and easy account opening

11/10/2024

Consumer

5.00/5.00

"It's very user friendly"

It's very user friendly, and reliable.

11/10/2024

Alison zhang

5.00/5.00

"It’s user-friendly and offer excellent…"

It’s user-friendly and offer excellent features for tracking investment and budgeting effectively

10/10/2024

Boonggie

5.00/5.00

"Moomoo had opened a while new part of…"

Moomoo had opened a while new part of investing for me. Great 👍 so far

09/10/2024

Ricky Corneille-pollard

5.00/5.00

"Very pleased with moomoo"

Very pleased with moomoo

09/10/2024

Shiyuxuan Xie

5.00/5.00

"Really good investment app"

Really good investment app. Excellent experience.

09/10/2024

Jessica Yang

1.00/5.00

"DIY Trading Platform with Little to No Support from the Trading Team"

Honestly, there's nothing beginner-friendly about this broker based on my recent experience. A week after opening my margin account, I spoke with a 'licensed trader' to get some help with using the trading features on the desktop, and his attitude was mind-blowing. He made it clear that MooMoo is a self-guided trading platform, and their team doesn't really have the time or resources to answer questions unless it's URGENT. I figured if they don't have time for their clients, I’m not wasting mine either. So, I moved all my money to a broker that actually values my business and provides the service I deserve.

08/10/2024

Boqun Wang

5.00/5.00

"Very good experience:)"

Very good experience:)

03/10/2024

Mrs Maily Chan

1.00/5.00

"Beware of 6.8% p.a. return on your uninvested cash"

Signed-up as new user at moomoo with offer of 6.8% p.a. return on your uninvested cash that should be paid monthly, after having uninvested cash for a few months and noticed no interest have been paid.

Called the customer support, the person on the line asked me straight away have you activated the cash plus plan on the app? She was so fast with her answer and it seem like alot of other customers been caught out aswell.
In the onboarding communication, they just ask you to transfer in money to earn interest but no where does the communication says you need to activate the Cash Plus plan in the app for interest to start calculating, it's deliberate act by Moomoo to not make this obvious so you transfer in money and not earn interest.

30/09/2024

Ashton Jayathilake

5.00/5.00

"Best online broker easy to navigate and…"

Best online broker easy to navigate and the paper trading options and competitions are great for newer investors.

27/09/2024
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