"customer service is awful"

customer service is awful! I've called several times and I've got nowhere. They make you feel like you're wasting their time and that you're stupid. Also, the app and desktop do not work together.
Once they have your money you're on your own.

"Moo Moo I don't recommend."

Moo Moo is a crappy company I have referred a lot of people and have not gotten my free stocks.

"Fundreclaimer resolved the issue"

Scam Brokers, Fraudsters. I got scammed don't invest your money with them.

"BE AWARE of this company"

I have wired $20,000 into Moomoo on July 17, 2024. The sending institution advised the funds should be at Moomoo with 1-2 hours same day. Now a week later (July 23rd), Moomoo is still now showing my $20000!
I have called a number of times to the Customer Services (in China), and all they say is they are looking into it, but no follow-ups, and no one responded my online inquiry, either. BE CAREFUL with your MONEY!

"Horrible website"

Horrible website

"So far it seems good"

So far it seems good, I received all of my rewards. I don't do much with the account but the cash I put in is receiving interest. Thank you.

"Do we really rely on newbie giving out reviews now??"

I don’t really understand what’s with the review here?

Someone say its racially discriminating because apparently moomoo staff said that he’s from a high risk country.. do you not know whats an FATF List? Country like Russia or Myanmar for example that is having an issue wouldn’t be able to open a global investing account.. Vietnam, Philippine is also a high risk country. They’re not racist, you just don’t read enough.

And people are talking about getting margin call liquidation or even apparently “someone” make them invest more.. uh even moomoo is a “one stop trading platform” they say.. they’re not a wealth or financial advisor where they take a huge cut from your investment.. A-book broker doesn’t make money from your losses like etorro which is a B-book broker.

The apps too complex? How is it bad when you have all the feature that helps you and saves a lot of time..

I’m not sure if i’m biased cause i did 2 weeks of research and been with moomoo for 1 year but the review doesn’t make sense..

All these newbie in the capital market talking about this and that when they dont even understand how the system works..

Let alone paying $20 extra for trading view or even paying extra for bloomberg business.. you can skip paying for subscription for your daily investing with moomoo.

What a bunch of Joke reviews..

By far my opinion for the two best broker would be IBKR and Moomoo..

IBKR for its long standing reputation and Moomoo feature stays on top

"No access to acocunt via web, phone trading only"

Just signed up and send $ as a test and now i try and login a learn you cannot login via their website but need to download the app onto the laptop which i cannot do. So now i need to cancel and it will take a long time to get my money back. I absolutely will not trade on my phone, hard rule. So their inflexibility is not for me. Useless product.

"Haven't had any issues with deposits or…"

Haven't had any issues with deposits or withdraws, their trading platform is great and modern, doesn't feel like a early 2000s interface. I wish they would offer cash accounts and not just margin though.

"Good experience in dealing Derek"

Good experience in dealing Derek, with an issue that I came across. They solved it completely, and to my satisfaction.