"The most unpleasant experience that I…"

The most unpleasant experience that I ever encountered with MOOMOO. The account manager messaged me instantly after my application submission and informed me they’ve applied $20 cash back promo for me. INITIALLY they told me as long I deposited $100 I can get the cash back and it only lasts for 2 days. Afterwards, the account manager informed me it comes with condition which means I’ve to deposit $100 and perform 1 buy trade , maintain S$100 assets for 10 days to get $20 cash back. It seems like they can flip what they said easily which is not reliable as simple as that. Who knows what will happen one day if everyone gets onboard just like TD.

"Scam company that promises feee stock…"

Scam company that promises feee stock but does not follow through.

Do not listen to YouTubers promoting this company. They need the money .. PFOF…

"poor customer support."

KYC . I submitted KYC documents verifying the correct address as required but repeatedly did not accept them. The account opening procedure is complicated. Support staff could not be reached. Poor customer support. So I asked to cancel my account. And the account cancellation procedure is also troublesome. i just wanted to delete all my info at Moomoo.

"Moomoo alot of fraud"

Moomoo alot of fraud. At 1st it say free for life, after 2years it charged $1 per trade without informing you. And after that you cannot set a sell price above 40% of the current stock price which is stupid, means we must watch the stock all the time. If we use the price notification, sometime it will not work at all. What worst is some of the stock you set sell price, they automatic secretly sold half of your position without informing you at the end of the day with the current market price. It super cheating. I experience 4times at a lost and not dare to set sell price anymore. I informed 3 of their different agent, they just act blur and say i edit the price and sold my own. After that i keep complain they just say someone will get back to me and it took 3months and the most funny thing is when that person get back to me, link me back to the agent tell them what happen. Ping pong ball without solution.

"Moomoo will hold deposits and force you…"

Moomoo will hold deposits and force you into a margin call. They then liquidate your account to cover margin. After liquidation, your deposit will suddenly be completed, only after they basically steal your stocks.

They are thieves and are not to be trusted.

"I am giving 4 only because the support…"

I am giving 4 only because the support answers kinda slow, but everything else is high level of service.Honestly can say that so far I am really getting what I expected.

"Just opened an account following a link…"

Just opened an account following a link on your be that states one gets free STOCKS.. before i deposit any money (thank God .,) i wanted to the st their customer support,it's non existent, only a chat with a chat bot not a real human, that's scarry. So if that's the start it's not good. Chat bot said was human but responses were automatically all the time and unable to explain, the free STOCKS are not there , you just enter some draw which is a type of lottery if you get lucky you might get some again the chat bot you replied automatic non definite answers when I asked how this works. I find it preposterous and client abussive that they just take your money but give you zero support.. i use other platforms where I can actually talk to a real human as it should be.

"Moomo was not a good experience"

Moomo was not a good experience, after I opened an account with them 2 days ago I tried to link my bank(SSFCU) to them, but it didn't let me!! I've been using my bank with 3 other brokers for years no problems. There's no live chat, only email, text or phone calls on their support end!! After calling and texting and emailing them several times, they said their system don't work with my bank and I should wire them the money!! Too complicated for me so I decided to shut down my account and that took a long time on the phone, as well!! I do not recommend broker.

"Why can't access the option trading for Australia"

I like the experience and website but why does Australia not get options trading if they don't tell me when options come to Australia, I will bring stars down

"Moomoo -- the worst user experience of all brokerage platforms"

Moomoo has given me the worst user experience so far as a brokerage platform. The website provided no way to get any customer help; the investment platform is an automatic margin account setup, which is geared towards borrowing money from the platform to maximize its profit and converting all investment activities into short term trading, increasing investment risks for its customers; Moomoo failed to keep its promise to pay such as rewards or signing bonus, only after you decided to close account to leave; and so far moomoo still failed to pay interview credit after one and a half months have passed (suppose to pay in the next 5-10 business days after interview).