Appliancentre

Electronics & Technology
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693 reviews
Overall Rating
Customer Reviews about

Appliancentre

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Fiona Miller

5.00/5.00

"All good and efficient"

All good and efficient. Friendly and helpful

02/08/2024

Andrew Jacobs

5.00/5.00

"New machine install"

Polite guys, came on time, very efficient. Happy to recommend.

02/08/2024

Charlotte

5.00/5.00

"Fixing oven"

Quick serfvice with a repair man who was very knowledgable

12/07/2024

Marcus

5.00/5.00

"Great value, with professional service. "

Easy to order, great to deal with and great value. Delivery was very professional, polite and efficient. Very impressed. Would order again.

10/07/2024

Pippa R

5.00/5.00

"I had an excellent experience"

I had an excellent experience with Appliancentre. Booking an appointment for the following morning was quick and easy, and the technician arrived promptly. They provided outstanding service, efficiently diagnosing the issue with my washing machine. Their professionalism and expertise were evident throughout, and I highly recommend their services.

26/06/2024

Mrs C Shafran

5.00/5.00

"Delivery people were pleasant and…"

Delivery people were pleasant and helpful

24/06/2024

Pavs P

1.00/5.00

"Terrible company do not order as I…"

Terrible company do not order as I received a faulty oven which had been already installed.
Refused to install oven trying to charge me for their error.
Nightmare scenario which should of been very easy.
The owner is very rude and abrupt too.

24/06/2024

Sarah

1.00/5.00

"Dishwasher not delivered when scheduled"

A repair man advised my dishwasher would not be economical to repair, which I'm sure was correct. I ordered a new machine from the company on the basis they had a suitable model in stock and could be delivered on on the following Tuesday at a time convenient to my work commitments. It never arrived. I chased during the day as the tracking option showed the delivery "had not been assigned". I used the online chat option which said it was coming and the driver would call. It didn't arrive and no call. The following day I was told the machine had been damaged and a new one would be made available urgently. It didn't get delivered until Friday afternoon. I had to chase in the intervening days and keep myself available in case the machine was available. I felt customer service and communication v poor and that i was made to feel a nuisance by trying to find out what was happening.

Unfortunately the reply from Appliancentre is not true.

The delivery was booked for Tuesday between 3 and 6pm. No one contacted me on Tuesday to tell me the appliance was damaged and therefore not deliverable. I had to chase to find out what was going on. I was told they would try and get a replacement as soon as possible which would hopefully be delivered on the Wednesday. I work and have other commitments and was not called to be told what the position was regarding delivery, so I had to call to find out - not "every 10 minutes", but in the morning when i was basically fobbed off and again in the evening when I was fobbed off again. Same happened Thursday. I was finally contacted on Friday and told it would be delivered that day.

22/06/2024

Julian Butcher

5.00/5.00

"Very happy with the service "

Very happy with the service from Appliance Centre. The prices are competitive and the delivery and installation went very smoothly. I would buy from Appliance Centre again. Much better than Currys!

14/06/2024

Edward weston

5.00/5.00

"Although I haven’t used the appliance…"

Although I haven’t used the appliance yet I cannot fault the ordering process or the delivery which were both 1st class would highly recommend.

14/06/2024
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