"Not so easy to be approved to trade with them"

I'm a future trader who is just starting out. I decided to start using my own money to invest with and decided to go through Ninja Trader. After 2 days of submitting document after document I finally gave up and decided it's not worth it to go with them. This company keeps advertising it's quick and easy and you can begin trading the same day you apply. That's a big lie! If this is my money I'm using why do I need to go through this hassle? I've already missed out on 2 days of trading going through this crap. I'll find a better company who likes making money off me to handle my account. Ninja Trader is bad news!

"Excellent Service from Marko…"

I had several questions and Marko answered all of them clearly and concisely.

"THE GUY KNEW WHAT HE WAS DOING AND…"

THE GUY KNEW WHAT HE WAS DOING AND ANSWERED ALL MY QUESTIONS

"Meu problema foi solucionado"

Meu problema foi solucionado. Resposta pelo email quase que imediata. Atendente Christiane muito educada e prestativa. Ninja Trader tá de parabéns pelo suporte. Sempre ouvi bons comentários de outros colegas trader, mas hoje pude comprovar que o atendimento é excelente

"THE BEST SUPPORT PEOPLE OF ALL COMPANYS…"

THE BEST SUPPORT PEOPLE OF ALL COMPANYS I DEAL WITH !

"emilio was great"

emilio was great

"Thanks Emilio"

03/15/24 - Emilio was extremely patient and helpful towards solving my problem. I had created a weekly risk setting and wasn’t able to place a trade. Emilio was kind enough to research what I had did and explain it to me.

"Tech support sat on the phone with for…"

Tech support sat on the phone with for 5 minutes until I got home and online. Then worked through many roadblocks and fixed my issue in under 30 minutes.

"Datenschrott"

Bin sowas von fertig mit Ninjatrader. Immer bleibt Alles stecken und hängen. Kann nicht Mal ein Profil laden. Von Anfang an macht Ninjatrader nur Probleme. Einfach nur Datenschrott. Wechsle zur Konkurrenz.

"Adrain B"

Adrain B, was excellent in following up. Our time zone difference was between changes in Daylight Savings times and Singapore. Their day is close to my midnight.

Adrain was polite and effective in reinstalling my NinjaTrader 8 to my local computer, rather than the previous install that went to OneDrive automatically, without my knowledge.

Adrian was able to migrate my templates and settings over correctly, without me having to redo them again. It Saved me a lot of Time!

Thank you Adrian B. (of NinjaTrader 8 Technical Support) once again!