"Paula was great very knowledgeable and…"

Paula was great very knowledgeable and extremely patient love the support team.

"Kimberly is very knowledgeable and…"

Kimberly is very knowledgeable and patient. She was able to pinpoint to problem and find the solution quickly.

"Joshua's help in customer service was…"

Joshua's help in customer service was OUTSTANDING. I trade Tradovate which Ninja Trader ownes and operates as a second trading platform. He help on three totally unrelated problems with answers and links supporting his response. I have not had such support like this in years by ANY company.
Thank you Joshua you are a credit to the words "customer service".
Marc

"The customer service was great"

The customer service was great. I got a near instant response and was spot on.

"I could not resolve my issue"

I could not resolve my issue. I am not a techie. Chris arranged right away to call and remotely addressed my issue. With great patience and kindness he explained the reasons. All Ninja staff is great. Pleasure to work with each staff member!
Thank you Ninja!

"It went really good they were very…"

It went really good they were very attentive to the questions.

"Excellent Service"

Excellent Service, questions answered and all is well! The folks are patient, especially since I am new at this. Great tips as well : )

"So glad"

Zackery has been working with my corrupted Ninja 8 platform for the last 2 days.
Today he cleared my problem using "Team". While we had to repair the platform he was able to save my connections and most of my template info.
He was very thorough and made sure I was back up and working with out any additional issues.

This was done with a pleasant
professional manner!

Was very pleased with the outcome.

"I'm in Paris and I don't speak English…"

I'm in Paris and I don't speak English very well. I'm very happy with Chris's intervention. He really listens to me and is efficient, friendly and a true professional. You don't get many of those these days. Very good work Chris Thank you very much 👏👏👏👍

"Great Tech Support!! "

Ninja Tech Support fixed all my issues in less than 1 hour. Thanks Joseph C