Bava's Music City

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352 reviews
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Customer Reviews about

Bava's Music City

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Jennifer Payne

5.00/5.00

"The beginner keyboard and stool are…"

The beginner keyboard and stool are perfect for our 9 year old and 5 year old granddaughters! The clear note identifiers for the keys and keys that light up when pressed are very helpful in assisting beginners to quickly learn the notes and tunes.

The only difficulty is that the instructions that come with the keyboard are in a foreign language so it very difficult for beginners to work out how to use the keyboard effectively. There is also no indication anywhere as to the language in which it is written.

Post script:
Wow! Joe at Bava’s Music City got back to me very quickly with a manual in English! Thanks Joe and Bava’s. This will be a huge help!

11/10/2024

Tama Sarkar

5.00/5.00

"Required an audio system for an…"

Required an audio system for an organisation I work in. Bava's were very fast, efficient, responsive and provided what was required within the urgent timelines specified. Very helpful installation staff and an extremely reactive and responsive agent based in store who facilitated the entire process seamlessly. Thank you Nick and Phil.

12/01/2023

Ale Dors

1.00/5.00

"In my opinion"

In my opinion, they are not a serious business. I received 2 really different communication in the same day: confirmation of refund because they didn’t have the product that they sold to me, and an email telling me that the product that I asked to be notified is back in stock.

10/11/2022

Philip Obrien

5.00/5.00

"Best price fastest delivery ever!"

Best price fastest delivery ever!
Bought the Prosonus 1810c, was about $100 cheaper than the next lowest price, then ordered Tuesday 9:30am arrived in Melbourne next day at 7:45am! WOW!

07/07/2022

Lajja Barot

4.00/5.00

"Great customer service"

Recently bought a digital piano and received bonus headphones. They were faulty and as soon as I let them know, they immediately sent new ones without any issues. Very happy with their customer service.

08/05/2022

Veronica

5.00/5.00

"Yamaha CLP775"

Yamaha CLP775
Purchased this piano and am very happy with the process - Nick is knowledgeable with years of experience and gave spot on advice. Thanks!

03/02/2022

Cat McKenzie

5.00/5.00

"Exceptional service, great prices and fast shipping"

I purchased a Roland Juno DS88 and damper pedal from Bavas. I called and spoke with Nick, and placed my order over the phone. The service I received was exceptional. Bavas had the best price and also had the items in stock (and not just for back order). I also received a bonus carry case for the keyboard. I placed my order on Saturday afternoon and the items were delivered to Northern Rivers NSW on Wednesday morning. The freight cost was very reasonable. When my items arrived I realised I'd been sent the wrong sized case. I called Nick and he fixed the problem immediately. Bavas covered the cost of return postage and sent me the correct case at no charge to me. The replacement case arrived two days after it was shipped. Absolutely a 5-star experience all around. I would not hesitate to order from Bavas again and highly recommend them. Thanks, Nick, for your great service and easy transaction.

23/11/2021

Nicole C

5.00/5.00

"Fantastic service"

Fantastic service. I ordered through catch of the day and did not receive the item. Contacted catch, they did not help or disclose what had happened. I called Bava’s Music City directly and spoke to Nick, not only did he find the issue which wasn’t even the stores fault, he resolved it, sent out the keyboard which I recieved the next day, but he also upgraded the basic keyboard stand to a better quality stand at no extra cost. Highly recommend this store.

18/08/2021

Geoffrey

5.00/5.00

"Best service I have every had fantastic !!!"

What a great experience when we purchased our 88key piano delivery was amazing 5days from placing our order and it was at our door from Sydney to Bendigo Vic. Thanks to Nick and staff fix a small problem with the bench seat that didn't arrive on the day , but one email to Bavas Music City the seat was delivered overnight to Bendigo . Great work from all the Staff in these trouble times (covid19) Thank you

27/07/2021

Jenkins

5.00/5.00

"Cannot fault their service"

Cannot fault their service. Nick was incredibly helpful with all aspects of the negotiations. Considering we were all in lockdown, the dispatch to delivery took only three days from Sydney to Adelaide.

22/07/2021
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