"Ho effettuato la prenotazione presso la…"

Ho effettuato la prenotazione presso la vostra agenția îl 29 giugiuc 2024 e o restituito l’auto il 5 iuglio 2024. Vogloi sapere perche mi sono stati prelevati 42 euro e ogi ancora 42

"SCAM"

SCAM, please avoid. If your flight is delayed and you don’t collect your car by an hour of booking time, they give away your car and force you to pay €270 for a new one.

"Awful experience with these people"

Awful experience with these people. We booked an automatic car for 6 days from Bari but when we arrived they wouldn’t give us the car because the primary contact/booker didn’t have a physical credit card and they wouldn’t accept an Apple Pay card, photo of original card that the original booking was made on OR a credit card from one of the other group members. Then when we cancelled our previous booking to re-book under one of our other group members physical card they told us they didn’t have any automatic cars available?!!! The original car we had booked was literally sitting in the parking lot but they couldn’t give it to us due to internal management. Makes zero sense. Wouldn’t let us speak to a manager. Bootleg set-up. Unfriendly staff.

"SCAMMERS!"

SCAMMERS!
They keep your deposit without justification and don't answer back calls emails or messages.
Also they gave me the car with an empty gas tank and empty windshield washer fluid

"Molto prefessionali e disponibili"

Molto prefessionali e disponibili, allo stesso prezzo mi hanno dato una macchina superiore. Lo consiglio

"Milano Malpensa TOP"

Esperienza molto positiva, ho avuto la fortuna di ritirare un auto nuova. Al di là di questo è stato tutto molto semplice e veloce grande cortesia e competenza del personale.
Grazie per aver reso il nostro viaggio ancora più speciale!!!

"I had an extremely disappointing…"

I had an extremely disappointing experience with this car rental company. I was charged additional fees without any prior notification or clear explanation. This lack of transparency is unacceptable. The staff only spoke Italian, making communication very difficult for non-Italian speakers. This significantly hindered my ability to address any issues. There was no formal confirmation of my check-in and check-out. This left me feeling uncertain and anxious about the status of my rental. They require you to take photos of the car at check-in and then compare them at check-out. However, there is no proper traceability or documentation of these photos, leading to disputes and potential unfair charges.

Overall, this was a very bad experience. I would not recommend this car rental company to anyone due to their lack of transparency, poor communication, and overall unprofessionalism !

"Abzocke noch nie sowas erlebt!!"

Uns wurde eine Radkappe in Rechnung gestellt die vorher schon kaputt war! So kommt man auch zu Geld! Und scheinbar macht Felirent das mit ganz vielen so wie ich hier lese!Alte Vorschäden immer wieder bberechnen.Wir mieten schon ca 15 Jahre Autos in Lamezia aber sowas ist uns noch nie passiert so eine Abzocke!!!! Und eins weiß ich nie wieder Felirent!!!!

"No recomendaría a nadie esta compañía…"

No recomendaría a nadie esta compañía por estos motivos:
-estuvimos esperando al menos 30 minutos a que nos recogieran en el aeropuerto (su oficina está a 10min en coche)
-alquilamos 2 coches diferentes, uno más caro que otro porque queriamos que fuera un poquito más grande para viajar más personas. Nos dieron el mismo modelo de coche para las 2 reservas. No protestamos porque después de 45minutos de espera y gestiones, no queriamos perder más tiempo.
-Nos hicieron pagar 110€ en daños por los pequeños rasguños que vieron en la llanta.
-La camioneta que nos tenía que trasladar de nuevo al aeropuerto, nos hizo de nuevo esperar y llegó con un señor fumando en su interior.

"Ottima azienda"

Azienda seria e professionale a prezzi molto vantaggiosi.
Io la uso spesso.
Buono il parco auto ma la vera forza è l'Impiegato della filiale di Roma FRANCESCO.
Preciso, veloce e soprattutto simpatico e disponibile.