"Not satisfied with the order"

I wanted to make some changes to my order but I wasn't able to. I end up receiving something I don't really want. The customer service is not satisfying. It took a long time to get a reply. Its a shame as I have been shopping with whittled of Chelsea for 3 years and the experience was good before.

"Very delicious❤️"

Finest taste! Short international delivery-carry on& thank you!

"Fast, safe and items are all in excellent condition!"

All items arrived as promised within stipulated time frame and in excellent condition.

"Mulled Tea"

Exquisite flavour , a total joy to relax with a cup of mulled wine tea. At any time. Not just at Christmas during the winter festive season.

"Excellent Product & Service"

I ordered the mad hatter teapot for my daughter in law's birthday. I haven't given it to her yet but I know she will love it as I do, we saw it in the Whittard shop in covent garden recently. It came in the post quickly and very well wrapped and some free sample teas as well. Excellent !!

"Very happy with my purchase."

This was my second order of Turkish Apple tea and Mulled wine tea. I also ordered the Cranberry and Raspberry. We already like the first 2 so again ordered 3 of each, I wish now I had ordered 3 of the other as I will run out of it soon as once again Whittards have come up with a winning formula. Delivery was actually 1 day earlier than promised, so was enjoying the instant teas earlier than expected. Just wish we had a shop closer to home so I could get my order quicker.

"Chatsford teapot"

This is my second teapot from Whittards. I rang Whittards about my delivery as I was concerned that I would not get to the door in time when the delivery man came, as I am a disabled lady. The customer service lady said that she would place a note on my order and request that the delivery man give me time to get to the door. The delivery man gave me that time!
This kind of service makes all the difference and that is one reason why Whittards gets my regular custom

"Excelent quality of products and service"

I have purchased for the first time on Whittard of Chelsea website, to try for the first time their products! All i can say, is that i loved everything! The lovely taste of the teas if purchased, and the hot chocolate, really good quality products, lovely packed in those wonderful tins, came with a little envelope inside the tin with pieces of card to do my own labels to use in the tin, and even the receipt of my order was pretty as well! Loved it! I will buy more from this store for sure.
I really recommend the Whittard of Chelsea to everyone. Is worth the money!

"Great service"

Fantastic, highly recommend this place

"Excellent (no surprises there...)"

Once again, Whittard of Chelsea has done a great job.
Not to mention the quick and reliable delivery to Israel.
No doubt, Whittard outperforms its competition when it comes to quality of products as well as super kind service. Many, many thanks!