"Stay away"

Stay away.

Ensure you read ALL the small print. As the at the very bottom it says you cannot use the free bets on the same event. (but will allow you to place them on the same event) very poor.

They then deducted my whole balance without even leaving a message in the inbox.

Very clever from them, but also crafty and seems a bit of a trick.

All seems a bit suspect. I'd stay away.

"Liar liars!! Stay away from masionbet"

Liar liars!!!
Warning this site is a scam!!!!! Please think twice before going ahead.. customer service is disgusting!!! I placed bets $150.00 and when I went to withdrawal my money after winning they froze my account.. They are not contacting me... I even went as far even to ask for my original monies I deposited outta my pocket to no response!!! They just want your money.. again high scam artist. Don't do it!!!!

"MansionBet seems like an appalling and…"

MansionBet seems like an appalling and incompetent operation. Firstly their website does not seem to work as intended, it was problematic in three different browsers. They also advertise an app on Google Play which does not seem to exist. However, I did eventually manage to sign up, open an account and take them up on their free bet offer. I should have realised that the earlier discrepancies were an indication of further possible dissatisfaction and why not to use MansionBet.
Having accepted the free bets I placed them all on the same selection, which went on to win. When I attempted to withdraw the winnings, only a quarter of them were paid out and the remaining three quarters were deducted. Presumably this was because as I later discovered, the free bets can't all be placed on the same selection. If this is the case, then why do they allow you to do this? From reading the reviews on this website and the fact that MansionBet have responded to them, I am left wondering why they allow it to continue? It seems like further evidence of a shoddy operation. To make matters worse, everytime I attempt to contact their customer service helpline, it puts you on hold and then cuts out after about three minutes.
Overall, a frustratingly poor and incompetent company and I would advise everyone to steer clear. If I can ever get in contact with them, I will be closing my account.

"Read the small print for promotions"

pretty nice site and easy to bet with. i joined because they had a really good promotion for new members. my free bet came off but i unfortunately didn't read the small print saying all bets must be on different events so they took the half of my winnings. personally wont use them again because I feel a little cheated but otherwise would recommend

"MansionBet is the worst bookie I have…"

MansionBet is the worst bookie I have ever used. Awful experience and customer service. Used three free bets on the same selection, as it allowed me to place them with no prompt that it wasn't allowed (as I later found out). My bet that I placed had won and upon trying to withdraw the money an amount was deducted and I received a third of the winnings. MansionBet uses a sly term stated in their terms and conditions for the use of the free bet which states that they cannot be used on the same selection, but allows users to place anyway, so if their selection wins, they can take most of it and hit them with a ban of future promotions. I even admitted my innocent error and asked if I could have the promotions ban lifted as I had enjoyed my experience until this occurred, in which I was told I couldn't. Overall poor customer service and a very sly company. Wouldn't recommend to anyone.

"PEPPY0220"

PEPPY0220. I have just been reading through the reviews on here about MansionBet and cannot believe that the negative,(and nasty,) reviews are about the same betting firm that I am dealing with. I found MansionBet to be the best company I have ever bet with, seriously. Only signed up with them last Friday, I was lucky enough to have a few winning bets, and requested 4 or 5 withdrawals, totalling about €1600, couldn’t believe it...the cash was in my account overnight,! And this at weekend..never been paid out so quickly before with ANY betting company. 5 stars from me, and I am NOT ass licking..just speak as I find. MansionBet is fine by me, thanks. C.McC

"Won’t let me log in"

I have more than £400 on my account. They won’t let me log in. Access denied is the error message. I have emailed them, never got a reply, I am calling everyday all they say is my account is under review. It was not under review when I deposited money.
Avoid, this is a scam! I really hope I will see my money again! They will probably reply asking me to email or call which is what I do everyday since a week now!!!!

"I have not been able to log in for a…"

I have not been able to log in for a month and support is taking 10+ days for each reply and solving nothing. Avoid avoid avoid, absolutely terrible customer service and bordering on a scam. Very crooked.

Edited 1st september.
Mansionbet: This is the whole point, i sent your customer service an email almost 2 WEEKS ago and have no heard ANY reply at all... i have tried to contact you and you are ignoring my emails. How is it you can reply here quickly but cant reply to emails from your customers for weeks?

"I won £120 from their free bets"

I won £120 from their free bets, but instead of being nice about it (Yes if I had the payment voided only I would of accepted it). Instead I had this message (bet I wouldn't of got it if I had lost) .....

Dear Darren,

We write to inform you that, in accordance with the Terms and Conditions of the “Bet 10 Get 20” promotion, your activity in relation to this promotion has breached applicable terms relating to bonus abuse.

The terms breached in your use of the Free Bet reward are as follows:

- Free Bets cannot be used on the same event or for duplicate selections.

- Free Bets cannot be used to cover multiple selections in the same event, for example using all 4 Free Bets to cover different selections in a horse race.

As a result of betting this way please be aware that, in accordance with relevant Promotional T&Cs, your Free Bets have been voided, together with any winnings derived from those Free Bets.

MansionBet offers bonuses and promotions for the enjoyment of genuine customers engaging in normal betting conduct, and reserves the right to offer or revoke access to promotions at its sole discretion in order to protect itself from activity that is designed purely to exploit a promotion or bonus.

With this in mind, please also note that your eligibility for promotions and bonuses has been revoked, and you will not be eligible to participate in any future MansionBet promotions. Please refrain from attempting to opt in or deposit under any MansionBet promotions, as you will not be able to redeem or claim any bonuses or other rewards under such.

Best regards,
MansionBet

"Scammers!After using their promotion i…"

Scammers!After using their promotion i won £90( £90 yeah).I have withdrawn the money and 2 days later i got a notification that £45 have been deducted for manual spots winnings. Took it to they customer service to be told that a manager took that decision and it's irreversible and then cut me off the chat.
Absolutely appalling customer service and way to treat your customers.
If for £90 you doing that i would definitely avoid this company for big bets.
Scammers!!!