"Absolute Scam"

I won a substantial amount of money on this site. They will prolong the verification process and reject your documents in the hope you continue to gamble and lose your money. All pics I took were with a GALAXY 21 (the highest resolution camera on the market) and were extremely clear and legible. I've resubmitted my licence and passport four different times only to be met with differing excuses. They are the same pics used to complete verification on four other gambling sites. Do not use this site.

"Don't use unless you want to wait ages for your money"

I would never recommend anyone to use this company at all. Signing up and depositing your money, is easy and straight forward to do. Once you want to withdraw your money out of your account, it's a nightmare. The customer service can't give you a straight forward answer on when the money will be deposited back into your bank account. You supply everything they want and they still take ages to deposit. I've be waiting 4 days now. All I recommend is deal with a different betting company

"A shame I can't give them no stars"

A shame I can't give them no stars. Opened an account, placed four £5 bets, won about £30, restricted within a day to 50p bets, must be some sort of record. Not even worth the time registering and going through the verification process.

"Avoid at all costs"

Signed up on Friday no problem told account was fully verified so deposited money won a few bets withdrew no problem then on Sunday won a substantial amount withdrew it all of a sudden account on hold please send on documents. Sent on documents that work no problem for other betting sites but mansion bet keep refusing them 4 times. Live chat is non existent. Can't get anywhere with them. User name: chris5500

"Avoid - they do not like it if you win bets!"

AVOID - they do not like it if you win and do not honour free bets they promise as part of their Bet Club! I tried using their livechat but was consistently disconnected forcing me to reconnect and go through security again.
Use one on the bigger names, the service is so much better and you'll be treated with respect.

I wish I'd checked the reviews here before signing for an account with MansionBet. There's no smoke without fire as the saying goes, two thirds of the reviews here rate this company as BAD - 1 Star!

"Great service from Ivan in Mansion Bet's Customer Services."

I had to call Mansion Bet's customer service department with an accounting query that was effectively preventing me using the site. I was assisted by an extremely helpful and polite gentleman called Ivan, who could not have been more courteous or professional. My query was resolved swiftly and I am extremely grateful to Ivan for his time, trouble, patience and courtesy. Great stuff, Ivan. Keep up the good work. Peter.

"Great experience verified straight away and same day withdrawals"

I'm really suprised by the bad reviews. I've been with mansion bet now for about 7 weeks. I've always recieved my withdrawals the same day. I sent in my driving licence and most recent bank statement and I was verified after a day or two. If I've ever had any problems I've called up and the service has been great. I really don't understand how all these people are complaining. One of the best sites out there and the fast withdrawl is fantastic recieved the same day every time I've withdrew. 5 stars from me

"SHOCKING customer service"

SHOCKING customer service. I had to wait a week for them to verify my address. I could not receive my winnings which were a substantial amount.

"Worst gambling site ever! Avoid at all costs!"

Worst gambling site ever! Avoid at all costs!!
They are asking for documents to verify your account , i have emailed copy of my cards , bank statements and receipts but i am Waiting for more than a week and they are keeping my withdrawal blocked and i am calling customer service everyday but with no results! Issued a complaint to Gambling Commision also!

"Non-existent Customer Service"

Opened my account 2 months ago and have been unable to place a bet!

I have provided all the required documents and was informed the account was fully active and approved but the deposit feature is blocked. I emailed he customer service weeks ago and have followed up several times since and I haven't received any response at all. Undoubtedly the worst customer service I have ever experienced.