"Excellent quality."

Excellent quality.

"Good service"

Good service. The fish is great. Thanks.

"Excellent service and quality of the…"

Excellent service and quality of the product as usual.

"I do not recommend it. Scammers. Cod liver stinks and has the wrong…"

Cod liver stinks and has the wrong consistency.

"I’ll NEVER order from this company…"

I’ll NEVER order from this company again. I ordered a lobster for my wife’s birthday meal and when I cooked it the meat disintegrated, it was gritty and had absolutely no flavour. It’s completely overpriced. I’ve had better quality fish from Lidl. Do yourself a favour and support your local fishmonger, not these crooks.

"DO NOT ORDER FROM THIS COMPANY!!"

DO NOT ORDER FROM THIS COMPANY!!
First time I’ve used them. Completely useless. Sent me the wrong order. Customer Service made it MY PROBLEM telling me I should try and give the Herring to friends or family. We’re going away tomorrow with a case of Herring sat in a box expected to dispose of it ourselves, going rancid in our bin over the next 2 weeks. I’ll NEVER order from this company again. Lesson learnt! Irony is they sent an automated message from the CEO asking what they can do to improve their service. I’ve sent you an email fella!!

"I’ve shared my bad experience with this…"

I’ve shared my bad experience with this fish delivery earlier here. They replied under my comment saying they haven’t received any email from me - which is a lie. I have a screenshot of our chat so it’s the proof that they scam people with poor quality products and fake customer service.

"Perfect first order"

Had I read the reviews here first I may not have placed an order but thankfully that was not the case.

I can only judge by my personal experience and in all honesty my first order has gone perfectly. I ordered 10kg of whelks, they arrived frozen, exactly when I was advised I would get delivery and packaging perfect.

So far am really happy and certainly plan to order from them again

"Moules Mariniere Kit Poor"

The moules mariniere kit was very poor, tasteless mussels, far too much garlic and too little white wine for the sauce.

My main complaint is that I have tried to leave a review on The Fish Society’s website but it is obviously being deleted, which calls into question the general veracity of the reviews on that site.

"Very poor website and customer service"

The website isn’t easy to use for a new customer. Didn’t realise I could choose a specific size of lobster as the ‘more options’ choice is very small. So ended up with smaller/ less lobster than needed. They arrived with all the legs and claw’s having fallen off. I was asked to send a photo through, but no response. The mussels were precooked even though it doesn’t specify that on the information. I had to go and buy some elsewhere. The lady on the end of the phone was belligerent and judgemental!
I was inundated with marketing emails within minutes of making my order. Just tasted the ‘cooked’ mussels. Lots of grit and very poor quality and flavour. Have thrown most of them away as they bear no comparison to live mussels!