"Kommunikatív"

Kommunikatív, aktív értékesítés jellemezte a kiszolgállást.

"First class service…"

I always receive first class service from the staff at Sixt, The vehicles are top quality, clean and are always ready on time. The return is quick and efficient and the staff are very helpful.
I can recommend Sixt as a reliable and value for money place to hire any vehicle.

"Five Star Review"

Hereby I'm leaving a Five Star Review for my 1 week long car rental experience. When arriving to the Airport, I got a warm welcome by the staff and also got a really nice Peugeot 3008 without asking for an SUV. You know I'm a tall guy, so the decision was just perfect :)
The car itself is really economical, only had to fill half of the tank back in it.
When finished with my business trip, I easily got to the car drop area where I'd park my car.
So all was great, thank you :)

"havde lejet en bil"

havde lejet en bil, men fik en helt anden. de undskylder sig med at de skriver med småt, men der er sgu stor forskel på det vi havde bestilt og fik leveret, så er på ingen måder tilfreds.

"Security deposit return and invoice issues"

I rented vehicle in Oct-22 for more than a week period. I have been struggling a lot on return of my security deposit amount. I have been charged twice on 2 different cards during the pickup. The person told me that the transaction is declined on provided card hence he needs to swap other card. I got to know once I get back to my home that I have been charges twice for security deposit. Since more than 6 weeks I am following up with CPH airport team but my amount is not returned yet. Their response is disappointing, I have dropped multiple emails but getting a response is nightmare. Also, I have been charged again for some amount on my credit card after 6 weeks (other than invoice value). I am following on that and still not able to know why the additional amount is charged. No details shared as of yet. I am panic now!

"en aftale er ikke en aftale"

Jeg sælger min bil og til ny bil leveres bestiller jeg en lejebil hos SIXT. Jeg taler med medarbejder to gange i telefon og vi skriver mange gange frem og tilbage. Jeg ønsker vinterdæk på den bil jeg kører i om vinteren og medarbejder ved ikke om der er biler med vinterdæk allerede primo oktober - men det kan vi bare løse ved at jeg enten får en helt ny og anden bil eller at jeg venter medens der skiftes dæk et sted. På intet tidspunkt er der dialog om anden pris. Jeg henter bil og spørger til hvornår jeg skal have anden bil eller skift til vinterdæk og nu skal jeg betale 998 kr. pr. måned i tillæg. Sælger havde bekræftet at der var byt til vinterdæk - men nu henvises der til den underskrevne kontrakt og forretningsbetingelser. Der svares ikke på det jeg spørger om og når jeg beder sælgers chef om at svare - skriver sælger at han er ansvarlig. Ja - det synes jeg så ikke at han er. Nu har chef svaret, at det koster de 998 kr. og at jeg bare kan se i forretningsbetingelserne og at de altid tager forbehold for sager som disse - hvad han så mener med det.

"Although Sixt is generally a notorious…"

Although Sixt is generally a notorious firm and best avoided, I had a decent experience with Sixt Denmark. There was no upselling at the counter during pickup, whether that was because I had already purchased zero excess protection online, I don't know, but I was in terror walking in to the branch and came out unscathed. Despite returning the vehicle on time, I was charged a late return fee, and they did not proactively send me the invoice. Since I had yet finished my holidays I did not have the time to reconcile my credit card statements and charges, but when I did I noticed that I was charged about 320 kruna more, and when I called them to find out they said this is because I had returned it late! Thankfully, I had retained the voucher received when the car is returned to the parking lot, and I told them on the call that I have proof that I returned it to them on time, to which they were very responsive and helpful and corrected the invoice(which till now was only present in their internal system, and not with me) and sent me the final invoice with correct details, and finally refunded me the excess amount charged. Despite this positive experience, I will generally NEVER EVER RECOMMEND Sixt, but if you must, SIXT DENMARK is reliable and as an exception, NOT going to scam you (I must add that the very next day, during my pickup of a Sixt vehicle in Zagreb, Croatia, I was scammed immediately and coercively sold random packages and a payment of 150 euros that I never agreed to)

"Det største fusker firma"

Det største fusker firma, der videre ens oplysninger uden at tænke på GDPR og trækker penge på ens kort så man bliver nød til at spærre det ,
Føj de skulle skamme sig

"En fantastisk kundeservice"

En fantastisk kundeservice! Jeg sendte en mail fredag aften og modtager en mail fra jer indenfor 30 min. Jeg svarer så jeres medarbejder og håber på svar i løbet af ugen. For at det ikke skal være løgn, så modtager jeg allerede svar kl. 7 lørdag morgen. Virker til at begge gange var korrespondancen med samme medarbejder, som var yderst behjælpelig og forklarende. Mange tak Ahmut og resten af Sixt for kanon og hurtig service! Fortsæt gerne med de hurtige svar 😉

"Sixt charged me €450 for minuscule ‘scratches’"

A few years ago Sixt charged me for damage to a car which I rented at Billund Airport for a few days. Out of the blue and many months after the car was returned I received a bill of 450 euro’s due to ‘scratches’. Today I will do what they did to me a few years ago: surprise them. The bill has been settled long time ago, but after seeing a sixt ad, I realized I never publicly reviewed them. Now is the time. Terrible company, I can’t stress this enough. Not only in Billund. At pick up, no one walked with me to check the car. I did a quick check, but as it was dark I couldn’t see much. The day after I had a funeral, so checking again by daylight wasn’t my priority. After use (I barely used the car) I handed over the keys at the desk. Weirdly enough (and again) no one walked back to check for possible damage. Since I decided it was unnecessary to insure the car for just a weekend, I suddenly became suspicious upon returning the car. Why didn’t they check for scratches either time?Months later I got a letter saying that I damaged the car. There was no proof whatsoever that it was me or the previous driver. I was an easy target since it was just me, no checks before or after, no insurance, no documentation. Moreover, the 2/3 scratches on the pictures looked incredibly small, that I wonder what they use to repair scratches with for €450 euro, liquid gold? I learned my lesson the hard way to always add insurance and always demand a check with an employee, but like they have accused me to damage the car, I accuse them in a similar way. This company and branch is a major disappointment. Will never ever use Sixt again and certainly not the one in Billund. Tip for other drivers: never accept a white car, apparently it damages easily.