"Excellent delivery"

Excellent delivery. Favourite conditioner of choice - used it for years.

"I didn’t receive the same gel I…"

I didn’t receive the same gel I ordered. The bottle is so different.

"Products arrived quickly and well…"

Products arrived quickly and well packaged. So -good price and good service, thanks! Sent with Hermes who could leave it in my safe place, also good.

"Avoid, items not sent"

Having been told the items were in stock they weren’t, finally they advised me these were being dispatched, having chased everyday I have been provided with a tracking number that states they are waiting for the parcel for 5 days. Customer services are rude and unhelpful. I just want my items!!!
UPDATE: this company is not based in the UK and DOES NOT from the UK, everything is shipped from the Netherlands, there delivery times of 2 days from day of order if before 9pm cannot be fulfilled
UPDATE 26/5: Customer Services ignore emails and phone calls just disconnect

"Fantastic"

Great products, super fast delivery with fantastic communication throughout. Would definitely recommend.

"hello,hello, I didn't receve my items.I didn"t get any shipping details about my order.Which day was it delivered? Where did you send it? Your, Halina Oxley"

hello,
I didn't receve my items.I didn"t get any shipping details about my order.Which day was it delivered? Where did you send it?
Your,
Halina Oxley

"Came opened and used, rude customer service"

Awful. Will never purchase from this ‘company again’ I had been wanting this hair cream for so long after receiving a sample size in a Beauty box. My husband treated me to it for an anniversary. The item arrived in a scuffed box & the tube was unsealed & looked as if someone had squeezed some out already. Not what you would expect from such a highly priced product. When I entered a live chat to explain the situation, the agent was extremely abrupt & so rude & unhelpful, at one point even copying and pasting the same message. They said the product looks fine how it should be & that prove products don’t come with a seal, They wouldn’t do anything for me apart from agree to have the item returned (at my cost) as long as it was unopened and unused - the very issue I was debating in the first place, it looked like both of these things on arrival to me! If I now send it back I’m certain they won’t refund me for saying it’s not unopened. I am so so discussed with the service I received and frankly really upset, this was a gift from my husband, (I would never spend almost £50 on some hair cream!) they have ruined it for me, I would stay away at all costs, awful service.

"Ordered and came so quickly"

Ordered and came so quickly

"Love the product"

Love the product, easy to order & delivered on time. Would recommend.

"The order arrived very quickly."

The order arrived very quickly.