"Easy ordering and paying with PayPal"

Seriously. This is a great site. No sarcasm.

"Totally Awesome"

Great service.........

"Great Service"

Purchased a pair of binoculars at great price and was very impressed with the service. Answered questions by phone & delivered very quickly.

"Excellent,"

Great source for film camera & lens equipment.

"Good experience of direct sales business with no friction"

I don't give five stars because I haven't bought from Microglobe online, so can't give a global recommendation. Also I don't like throwing around the term 'Excellent' on the basis of a relatively small number of transactions, even though they have all been totally satisfactory:

1. I have bought several binoculars directly from the Microglobe shop in London, 'Try before you buy'*, and have had no bad experiences. I usually check on the phone that the product is in stock before I travel. The staff have always been most helpful. On one occasion where they only had one item of a cheap Chinese-made binocular in stock (I prefer to quality check at least three!), they did a quality check of the binocular themselves in order to save me a possible wasted journey.

2. Also I have had one good experience. This year I purchased a monocular. After the one month period to return a product to the shop for 'Manufacturer fault' had expired, I realised when using the monocular in the field that a manufacturer fault that I had failed to spot at the shop was not trivial but potentially serious. Microglobe inspected the monocular; agreed with me that it was faulty; agreed that the fault was serious; and even though the month had expired, nevertheless offered me the choice of returning the monocular to the manufacturer myself, or leaving it with them to return on my behalf. I chose that they return the monocular on my behalf (It adds persuasive weight to a return that the trade vendor shares the purchaser's view that the product is faulty), and the manufacturer replaced the monocular.


* Some shops don't allow true in-shop 'Try before you buy'. Instead they run a display item for demonstration purposes, but sell you a boxed item from stock. If you object, they say that if the item is faulty, within so many days of purchase you can return it to the shop and exchange it. Not always convenient. And some batches may include further faulty items

"AVOID"

Took my money on an item they knew was not in stock.
I cancelled the item because they could not give a delivery date and two weeks later they have not refunded my money even though I have made several requests.
I am now contacting my card company for a charge back against microglobe
Clearly a company to avoid.
Ignore this warning at your peril

"5 stars"

Good service

"Good service"

I was a little nervous about my purchase, ( Pentax binoculars at a price way below that I could find elsewhere), so having seen one or two iffy reviews, I phoned to confirm that in stock was true, and that the binos were new stock, as they came from the manufacturer. Somewhat re-assured I ordered, but paid by credit card as an added security.
Delivery was as promised, next day, and the binoculars were mint, and exactly as specified. I can find no fault with the service that I have had.

"Very prompt deliveries and excellent prices"

I was a little concerned about this company having read reviews, but have ordered twice from Microglobe in the last month and turnaround was excellent both times. They were also cheaper than anywhere else I looked both times. Would recommend with no concerns.

"Excellent service"

Great service, fast delivery, excellent product, really good price, cheaper than eBay. Thanks