"just say no"

Plumbers Stock is up there with the worst companies I've dealt with. I had to call to get info on a mounting bracket for the part I needed. They ordered both items for me, all swell so far, but it was downhill from there. No other communication was received from them, at all. "Quick shipping" took 6+ weeks to receive, and only after I called... twice. Mounting bracket received did not work with diffuser and did not fit the duct. So a mounting bracket that didn't work with either of the 2 things it was meant to attach. When I contacted P.S. they never apologized, and never offered to rectify the problem. In fact their only reply was "the items are non refundable and non returnable". When they "finally" agreed to process a return, the instructions made it clear that they would (in the end) claim the directions were not followed and "not be able to process a refund". And again they never offered to try to get me a bracket that would work. But were certainly on board with keeping my money. As a rating I would give a deserved "0" across the board.

"Right Part at Hand"

I’m vey pleased with the part that was ordered it worked perfectly and it arrived pretty fast. Thanks again for all. Franz was a huge help with this order. T.y💯

"Quick resolution of toilet delivered damaged. "

Had an issue with an expensive toilet being shipped and being damaged during shipment. Once I found out, I notified Plumbersstock and heard back from Franz the next day saying that they were shipping out a replacement which was set to arrive quickly and not cause any further project delays. Much appreciated!

"Perfect I love my new DELTA shower head"

Perfect I love my new DELTA shower head

"I ordered a toto toilet and it arrived…"

I ordered a toto toilet and it arrived with the box intact and the toilet completely shattered. The company refused to replace the product and blocked access to my account on its website.

"EXTREMELY UNHAPPY WITH THIS COMPANY"

EXTREMELY UNHAPPY WITH THIS COMPANY.

No communication, sent damaged items and pretty much would not respond to me for my complaints.

I was overcharged for merchandise not received.

Will NEVER EVER USE THIS COMPANY AGAIN AS I DO NOT THINK THEY ARE A REAL COMPANY.

"Jake was great to deal with"

Jake was great to deal with. He understands what you’re explaining to him. He’s the fastest As representative you have there.

"Five star customer service by Jake"

Quick and efficient customer service by Jake updating my address shipment details

"Expertly resolved"

Expertly resolved with professionalism and consideration, thank you.

"Has the part i needed"

Has the part i needed, quick delivery, and great service