"On the up side"

On the up side, ticket competitively priced. Experienced probs checking in , Omega do not answer phone or e-mail. The air line sorted it. While away I had news of a sick relative and entertained the idea of an early return. Again, 3 e-mails and NO response.

"Je confirme la malhonnêteté de ce site…"

Je confirme la malhonnêteté de ce site Omegaflightstore. Suite à une annulation de mon départ, ils devaient me rembourser le prix du vol diminué de frais. 8 mois plus tard, toujours rien et impossible de les joindre par mail ou téléphone. J'ai déposé mon dossier à une association de consommateurs. A fuir donc.

"AVOID booking any flights with this firm !"

AVOID booking any flights with company - Booked from London to Hobart return last July. On two occasions before flying out they without reason removed 1 of tge 6 flights from the schedule. Their phone number never works and they dont respond to their online forms either.
Just checked with Virgin and Omega have AGAIN removed one of our return flights. We are due to leave in less than 48 hours and their lines are dead.
Their Customer Service appears NON EXISTENT !

"Appalling Service"

Appalling Service, messed up my tickets and I couldn’t board my return flight and no response from the Customer Support on my calls or emails. I lost more money as I had to book another flights to get back home.
NEVER EVER to book my flights with them .
They should be reported to the authorities and their license should be cancelled. I will be taking this higher up to the authorities and see action is taken.
Appreciate if all follow suit

"Mauvais plan"

Omega Flight Store ne m'a pas prévenue d'un changement d'horaires sur le vol Orly-Fort de France le 15/012019. Je me suis présentée â l'aéroport pour un vol annoncé à 13h30 qui est parti à 17h.
I' semble que pour mon retour l'horaire annoncé soit faux également.
Pas de nouvelles de Omega Flight Store malgré mes mails.
La prochaine fois je réserve directement avec la compagnie aérienne.
Je déconseille vivement.

"Daylight robbery"

Genuinely no word of a lie if I say I have rang them on over 200-300 times over 6 months, and sent 20+ emails. This company has swindled away £500 worth of a ticket. They've stopped responding to all emails and calls. I've rang different times of the day continuously for months now. Zero ways to get any sort of response. They know very well they've stolen my cash. Never seen such a scam!

UPDATE: I have recently found out they have gone into administration, and then liquidation. There goes a chunk of my cash...

"Never buy a ticket from this lot"

Never buy a ticket from this lot or Omega Travel Group. No phone numbers they publish exist and apparently have been stripped of ATOL status. Total nightmare.

"disappointing experience"

start of my christmas holidays in Thailand and they left my bag with all my clothes, swimwear etc etc in Moscow!!!
I've got it back after a day but I had to spend a lot of time finding out where my bag was and so I missed the check in time with my hotel since it was night time. Had to make a call to the hotel so they can wait for me and I don't end up homeless which it cost me a lot! plus I was extremly worry I will lose everything.
Also the lady that did the check in at the airport put the tags of our bags incorrectly which it made everything longer and messier! thanks God I realised about that, otherwise I would have not get my bag back.
I had to be one day without absolutely anything! I was treavelling from a very cold weather to a very hot weather obviously my clothing was not the ideal...
very disappointing experience.

"Don’t touch them"

As with other reviewers, I cannot get hold of them and have waited for 6 days and still had no response from their customer service email (they promise to reply within 48 hours!). The phone number they have on the web site is unobtainable. Thankfully I have been able to confirm our flights with the airline, though the dates have changed and we have not been advised. I suspect that Omega either have gone or are going bust based on what we have experienced. I would recommend you don’t touch them.
UPDATE I JUST FOUND OUT THE HAVE BEEN STRIPPED OF THEIR ATOL

"Appalling!"

Appalling, haven’t been able to get hold of anyone since last August. Assume gone bust. Already had flights booked that I needed to change, eventually got the airline to agree to sort direct, eventually.

This is the worst level of service I have ever experienced!!!!!!!!