"I have been requested to contact them…"

I have been requested to contact them by them about my booking.
No reply to emails or phone answered.
Tried many times.
Absolutely unacceptable service.
We look like turning up at the airport in hope that they've at least booked something!
We are experienced travelers and have never encountered such indifference.
NEVER AGAIN

"They have gone bankrupt and have taken…"

They have gone bankrupt and have taken everyones money, please see reponce from them:
Dear ***,

I’m sorry to inform you that Omega Travel limited ATOL & IATA license has been suspended hence unable to amend, refund and re-validate /re-issuance tickets. Omega instructing customer needs to contact airline directly. Airlines aware about omega travel situation and able to assist passengers directly.

I do understand your concern, unfortunately we don’t have any access in system due to ATOL & IATA suspension. Request you to explain our situation to airline and get the refund directly from airline.

We are helpless and unable to process any refund currently.

I hope you will understand.

Regards,
Abhi

"I cancelled my booking and was entitled…"

I cancelled my booking and was entitled to a refund since August. After telling me to wait for refund no one answerd my calls and emails anymore. Really bad company. Still no refund was made

"No one replies to my queries"

For some queries about changing the ticket, I tried to call the office during normal weekday working time, but no one replies. I sent an email asking, but still no reply even after 1 week.

"Mon vol a été annulé, aucune nouvelle de leur part !"

Mon vol a été annulé par Air France. Omega Flight Store par lequel je suis passée pour acheter mon billet via une plateforme de comparaison de prix a généré mon achat. Ils sont donc le vendeur de mon billet. Air France ne peut pas rembourser directement mon billet. Omega Flight Store sont injoignables et ne répondent pas aux mails. C'est inadmissible !
Et si vous souhaitez les appeler, c'est un numéro Anglais, autant dire que vous dépensez plusieurs euros à les appeler ... ! Service client déplorable, je ne sais même pas si je vais réussir à les contacter pour me faire rembourser de mon billet d'avion ... ! A fuir absolument, ce service est malhonnête ...

"Omega have never let me down"

Well from Feb 17 upto August this year, I have booked 8 flights with omega all to the far east. Some direct and some connecting and I have had zero problems with them. All my flights booked outward and return flights were correctly booked and I've had no hassles at any airports.. I've never booked hotels with them so I can't comment. I find it hard to believe you have all had problems.. Maybe you should learn to book your flights properly.

"Je n ai jamais été remboursé d un vol…"

Je n ai jamais été remboursé d un vol annulé, plus moyen de les joindre par téléphone ne répondent plus aux mails A FUIR !!!!

"Cancelled flight - no responses from Omega Flight Store"

My flight war cancelled due to the operator going bankrupt. I had purchased my flight via Omega Flight Store. They never contacted me with this info, and have never responded to any e-mails I have sent via their site, and no one picks up when you call the listed phone number. I had to buy a new ticket from a different company, and have still never heard any response from Omega Flight Store.

"This is a scam"

They didn’t answer my emails or returned my calls. This is a scam. I had to book another flight...don’t book with them!

"I CANT BELIEVE THIS COMPANY STILL HAVE…"

I CANT BELIEVE THIS COMPANY STILL HAVE LICENSE TO SELLLL BOOKING!!!!!!!!! I AMMMMM SOO ANGRYYY!1 NO ONE PICKS UP THE PHONE !!1 NEVEEEEEERRR NEEEEEEEEEEEEEEEEEEEEEEEEEEER BUY TICKET WITH THIS AGENCY!!!