"Connection flights was canceled"

Connection flights was canceled, i wasn't informed about this update, causing lots of issues, already had planned hotels and car rents lost my money on those because of this.

This adds up no any kind of support, phones don't work at all.
I will never use this service anymore.

"DO NOT use Omega flights"

DO NOT use Omega flights. I was suppose to travel from LAX to Japan on Christmas Day. I had a layover in SF. I got to the airport and the check in people tell me there is not enough time imbetween the flights for my bag to transfer and they cannot check me in. They said Omega shouldn’t have issued this perchase. I’ve been trying to call them and NO LUCK. No one will answer and now looking up reviews to find that this is the norm for them. I can’t stress enough, DON’T USE OMEGA FLIGHT.

"Same as everyone else"

Same as everyone else. They will not answer calls or emails. I phoned BA and they said they have my booking thank goodness but having a difficult time trying to make a minor change to booking at the moment. Do not use this company it's just not worth the hassle.

"I booked our flight i wanted to know…"

I booked our flight i wanted to know about the weight i can take no answer I wanted to change my coming back date no answer no body answered I will never book again from Omega as no body answered any phones for a simple answer. I was was let down as i had to get another flight back home and loss money . I was neglected I dont need to book again thanks please dont do this to people

M shabnam

"Had no problem"

Had no problem

"If I could give zero stars I would"

If I could give zero stars I would. This company did not inform us of a cancelled flight from Manchester to Edmonton (Canada), meant to be occurring in just over a week. We only found out when trying to add extra luggage online and seeing a missing leg in our journey. The airline itself told us of the cancellation, but said that we had to make any arrangements through the travel agent directly. We've been unable to get through on phone lines and have had no response to emails. Rebooking at this stage is financially impossible (comparable flights for two adults are now £5000+). We'll see if they will rebook us or refund us, but based on the total absence of communication, I'm not holding my breath. So we're out a couple thousand pounds and will likely be spending Christmas in the UK with no plans rather than being with our family in Canada. Infuriating and devastating.

DO NOT EVER BOOK WITH THIS COMPANY.

"Imposible contactar con ellos"

Yo llevo varias semanas intentando contactar con ellos (via mail y telefono) para cancelar unos billetes de Bilbao a Paris y es imposible. Me imaginaba que no me devolverían todo el dinero pero por lo menos podrían contestar a los correos y explicarme como cancelar los billetes. No vuelvo a coger ningún vuelo con ellos! Estafadores!

"Please avoid. I lost my money and never heard from them"

I bought a ticket to a flight that was canceled. I sent so many emails and used the contact form. no one has ever replied. My first email was sent on August 2018. I thought that 4 months is a bit too much so I like to warn others from this horrible service and lost of $$$ I had because I choose this problematic website.

"Menteurs et arnaqueurs !!"

Je mets une étoile car c'est le minimum accepté mais le zéro se serait imposé dans mon cas !
Omega Travel est tout simplement une agence malhonnête.
Notre vol a été annulé la veille par la compagnie (Air France). Au début OT nous tenait informés des évolutions du dossier mais à chaque fois ils nous assuraient que la demande de remboursement ne se ferait que dans une semaine, puis deux, puis deux mois etc...
Un jour, ils m'ont assuré que le remboursement se ferait bientôt mais que seule une partie (la moitié) du billet nous serait rendue car la prestation aurait été consommée selon Air France. Après appel à la compagnie aérienne, ils n'avaient jamais dit ça !
Quand mes emails sont devenus plus "secs" Omega n'a plus répondu...
Je suis finalement passée par AIRHELP, service génial, qui nous a restitué 600€ (billets payés 550€) après des mois de galère...

Éviter à tout prix Omega Travel !!!

"Volo annullato."

Nel mese di luglio ho acquistato un volo per Lisbona per due persone (2706734) volo 24D5M5, partenza da Firenze sabato 1 dicembre e rientro il 9 dicembre. Nel mese di ottobre ho chiesto l'annullamento dei voli per ragioni di salute ed il rimborso di quanto mi spetta in base alle normative vigenti. Ho spedito due email PEC all'indirizzo indicato nel biglietto inviatomi con invito a rispondere cortesemente. A tuttoggi non ho avuto alcuna risposta in merito, neanche una cortese nota di ricevuta. Essendo la prima volta che utilizzo la vs. società non immaginavo un comportamento tanto incivile commercialmente. Non mi voglio prolungare oltre. Se questa nota verrà letta mi auguro che possiate cortesemente rispondere. Rimango in serena attesa!!!!!!!!