Omega Flight Store

Travel & Vacation
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733 reviews
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Customer Reviews about

Omega Flight Store

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Hin

5.00/5.00

"I have been booking amazing flights to…"

I have been booking amazing flights to the Far East, and I'm sad to hear that their Atol licence have been revoked. I'll be very happy to buy flights with them again once they have fix this issue.

12/11/2018

Damien

1.00/5.00

"I like cancel my booking because I can…"

I like cancel my booking because I can not fly, 3 mails 3 calls try to contact someone impossible, I never become a answer, that’s a fake company !!!

11/11/2018

s.w

1.00/5.00

"SCAM SCAM SCAM"

SCAM SCAM SCAM

Booking Reference: OQ7E5548

Denied boarding ETHIOPIAN AIRLINE ON 04/11/2018 reason of OMEGAFLIGHTSOTORE.COM not submitting the fare money to airline due to LIQUIDATION or whatever BANKRUPT

Further checks from records reveal OMEGAFLIGHTSOTORE.COM is still very well operating and continuing SCAMMING the online tickets booking.

My OMEGAFLIGHTSOTORE.COM experience is painful, causing a lot of stress, heart-ache, anxiety, time consuming,

I DONT RECOMMEND OMEGAFLIGHTSOTORE.COM

or anything with OMEGA name

Bring the BREXIT NOW and we kick them out of UK, Lock them in prison indefinitely

09/11/2018

Vee Singh

1.00/5.00

"Problems with omega"

Hi everyone, i also am in the same boat. The problem i have is not being able to contact them to amend dates of my ticket. I decided to pop round their office in Leicester square but it was entirely vacant with bailiffs warnings stuck on door. Apparently they are going through insolvency but this is not yet confirmed. I also contacted atol, consumer direct, abta, citizens advice and even the airline itself (air France), all of which are unable to help because they do not intervene with the quality of services provided with travel agents and atol specifying that omega has its license suspended. Which leads me to strongly believe they suffered a financial loss forcing them to be insolvent. Also with air france not being able to intervene since i bought the ticket via third party(omega flight store) stating that i need to keep trying to get hold of them. Even though i expressed this very issue of being unable to contact omega, they expressed sympathy. Final option was to contact bank and they told me that because i received my flight tickets, they could not open a dispute for me to classify it as fraud. Therefore unable to help any further with regards to refunds. I still have a valid ticket and atol certificate but no idea what i can do about it. I no longer need the tickets so i have no idea what to do. I don't want to waste £693 for nothing when I'd rather pay £350 or something to amend dates/ cancel.

09/11/2018

Jerome Cariou

1.00/5.00

"Arnaque!"

Vol Paris - New York annulé, nous l'avons découvert lors du checkin! Donc obligé de réserver un vol à la dernière minute la veille ! Depuis aucune nouvelle pour le remboursement de notre billet, ils ne répondent ni par mail ni par téléphone. Arnaque à fuir absolument !

09/11/2018

Bryan

1.00/5.00

"I tried to cancel flights booked through Omega without success"

I tried to cancel Delta Airlines flights booked through Omega and was advised online to go back to the company through which I booked the tickets. That was not possible - no online way to cancel at omegaflightstore.com, and no one answers their telephone.

06/11/2018

Keith Lawson

1.00/5.00

"Customers service does not exist"

Customers service does not exist

05/11/2018

Kawaii bella

1.00/5.00

"SCAM"

There is no customer service from this company. no one answer the phone ,no one return your emails. If you have face to any flights cancelations you are on your own. this company is not registered at ATOL or BATA as they said. complete scam!!

04/11/2018

Natalie

1.00/5.00

"Very bad"

Very bad, poor customer service. Misrepresented that my flight was canceled (it was not) and that my name was not on the list of passengers. Failed to provide my information to the airlines. All this led to a huge hassle, incredibly stressful experience, hours spent on the phone, and an hour-delay at the airport trying to check in.

01/11/2018

Fary Tel

1.00/5.00

"very dishonest and un representing…"

very dishonest and un representing travel agency, i booked ticket with this and had issue and they reffered back to me for refund to them and they mail me to pay only 60 pounds and reset of 560 pound is nonrefundable. and when i asked why no response been given such as shame.

01/11/2018
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